Last updated:2025-08-11

Activating SMS with a link to Track & Trace

Applies to Opter Driver for iOS and Opter Driver Labs for Android version 2.4.24 and later.

In this Price item

The receiver can sign the proof of delivery in Track & Trace. This way, the recipient does not have to touch the driver's device. To make it easier for the recipient to find the order, the driver can send an SMS with a link directly to the order on Track & Trace. The driver can send XML with a link to Track & Trace if the shipment is in status Picked up or later in the life cycle.

The arrow in the image points to the SMS signature button on the Proof of delivery page in Opter Driver.

Instructions for drivers are available at Sending an SMS with a link to Track & Trace and Pods (POD) in Opter Driver.

Step 1: Setting the Mobile data settings

Two mobile data settings need to be set, SMSSignaturePermission and InternetBaseAddress. Proceed as follows:

  1. Click on Settings > Mobile data > Settings mobile data.

  2. If SMSSignaturePermission is not already in the list, click on an empty row in the Name column, then click on the down arrow of the row being added. Select SMSSignaturePermission from the list.

  3. Type "True" in the column Value. For more information, see Mobile data settings (window).

  4. If InternetBaseAddress is not already in the list, click on an empty row in the Name column, then click on the down arrow of the row being added. Select InternetBaseAddress from the list.

  5. Enter the URL of the customer web in the column Value. For example, the URL may be “https://expresstransport.no/opter” or “https://expresstransport.opter.cloud” (if you are using the Opter cloud solution). For more information, seeCustomer web and Track & Trace.

    In the Base address field of the Internet tab in the office settings, it is possible to see which address to enter in the Value column. Don't forget the "https://" at the start of the address.

  6. Click on Save at the bottom of the Mobile data settings window.

Step 2: Show the Sign POD button on Track & Trace

In order to sign the pod on Track & Trace you need to show the button Sign POD. Proceed as follows:

  1. Click on Settings > Internet > Internet order settings.

  2. Select Configuration from the list on the left, go to the Track&Trace tab and tick the Allow POD from T&T customer checkbox in the Fields on Track&Trace box.

  3. Click on to save all changes.

As the Sign POD button is already activated when the shipment is given the status Picked up, the recipient can search for the order and sign already then if they know the Order number. We therefore recommend that you untick the Search by order number checkbox in the Search options box. Then the receiver cannot go to the order until they have received a link to it.

To hide the Order number in the link, you should also tick the checkbox Encrypted search. Otherwise, the recipient can easily figure out other Order numbers and search on them (unless you deselect Search by order number).

Step 3: Send the SMS from Opter Driver and sign in Track & Trace

The driver can send XML with a link to Track & Trace if the shipment is in status Picked up or later in the life cycle. For more information, see Sending an SMS with a link to Track & Trace and Signing the proof of delivery in Track & Trace.

When the receiver signs, a POD of the type selected by default is registered in the Proof of delivery types window. However, the status of the shipment does not change. The reason is that the signing function appears on Track & Trace from the status Picked up, and if the recipient signs the pod before the goods have been delivered, and the POD-type is set to change the status to Delivered, the shipment disappears from the driver's Todo list (in Opter Driver) even though the goods have not been delivered.

See also