Last updated: 2024-03-26
Applies from: 2022.12.00 and later, Opter Driver for iOS 2.2.2 and later, and all versions of Opter Driver for Android.
Setting how changes in Opter Driver are authorised
By default, changes made in Opter Driver need to be manually approved in the dispatch centre for the change to be saved, but you can set it so that no changes need to be approved at all, or that only certain changes need to be approved.
Global setting for approval of changes
How to set what is generally applicable to all changes:
- In Opter, click on Settings > Mobile data > Settings mobile data.
- If Name is not already in the list, click on an empty row in the App.ApproveChanges column and then on the down arrow in the row being added. Select App.ApproveChanges from the list.
Enter one of the following in the cell to the right:
”True” (default): all changes must be manually approved in dispatch.
This means that every order change and shipment change made in the app is displayed on the Pending changes panel in dispatch, and must be manually approved there before the change is saved. For instructions on how to approve changes, see Approving changes in dispatch.
“False”: Changes do not need to be authorised manually in the traffic management.
If no value is specified for App.ApproveChanges, it will be treated as “true”.
- Click on Save.
Making exceptions to the global setting
If you have set App.ApproveChanges to "false", no changes will ever need to be authorised in the traffic management, regardless of the settings elsewhere. If you have set App.ApproveChanges to "true", i.e. changes have to be authorised in the traffic management, you can make exceptions for certain drivers/vehicles, changes to specific tasks, or changes to orders with a specific service, which then do not have to be authorised in the traffic management.
Making an exception for a particular driverHow to set up that changes made by a specific driver in Opter Driver do not need to be authorised in the traffic management:
Click on Register > Employees and select drivers from the list on the left.
Go to the Mobile/web tab and select Skip approval for order changes from mobile devices.
Click on
to save all changes.
Making an exception for a particular vehicleHow to set up that changes made by a specific vehicle do not need to be authorised in the traffic management:
Click on Register > Vehicles and select vehicles from the list on the left.
Go to the Mobile/web tab and tick Skip approval for order changes from mobile devices
Click on
to save all changes.
Making an exception for a specific change, such as a change in weight or entry codeHow to define that a particular change does not need to be approved in dispatch:
- Click on Settings > Mobile data > Shipment Change Elements.
In the list on the left, tick the change you want to make an exception for.
- Untick Require Approval and click on Save.
Making an exception for a particular serviceHow to set up that changes to orders with a specific service do not need to be authorised in the traffic management:
Click on Economy > Price lists > Services and select the service from the list on the left.
Go to the Dispatch tab and select Skip approval for order changes from mobile devices.
Click on
to save all changes.