Internet order settings (window)

w Settings > Internet > Internet order settings

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The appearance of the customer web, the resource webs and Track & Trace, as well as the menu options and functions which should be enabled on the various webs, can be managed in the Internet order settings window. When Opter is installed, there is a configuration both for the customer web and for each of the different resource webs. More configurations can be created and used for different customers and resources.

“Resource webs” refers to the supplier web, subcontractor web, driver web, vehicle web and terminal web.

General

Function	Description
Name	Used for identification. The name is shown in the list on the left when a new configuration is saved.
Description	Free text field for internal notes. The description is not displayed anywhere else but here.
Email address on creation	When a new order has been created on the web, an email is sent from the office email address to all the email addresses entered here. (The office email address can be found in the Email field on the General tab of the office settings). If more than one email address is entered, then separate the email addresses with semicolons.
Notification to entire office on creation	: when a new order has been created from the web, a message is sent to everyone in the chat on Opter’s main page, i.e. to everyone logged into Opter. : no message is sent to the chat when a new order has been created on the web.
Style sheet	CSS file used to format the web portal. For more information, see Customising the appearance of the customer web. [Default]: The setting on the Internet tab in the office settings is used.
Ordering message	To ensure that the person who placed an order receives a message on the web, such as “Thank you for your order” or “Your order has been received”.
Max. number of orders/shipments displayed on the main page and the search page	The maximum number of orders (on the customer web) or shipments (on the resource webs) that a search on the search page should be able to return. The higher the value, the more the performance of the system is affected. Highest possible value: "10,000" Default: ”1,000” To work with more than 10,000 orders, split the search into different date ranges, for example by year.

Settings

Function	Description
Show invoice payment status	: the payment status of invoices is displayed on the web. : the payment status of invoices is not displayed on the web.
Show price including tax	: prices on the web are shown with VAT. : prices on the web are shown without VAT.
Show price including fuel extra	: prices on the web are shown including fuel extra. : prices on the web are shown excluding fuel extra.
Show price including currency extra	: prices on the web are shown with currency extra. : prices on the web are shown without currency extra.
Show estimated CO2 emissions	: Estimated CO2 emissions for the order are displayed on the customer web. For more information, see Visa CO2-utsläpp för kunder. : Estimated CO2 emissions are not shown on the customer web.
Show calculated CO2 emissions	: Calculated CO2 emissions for the order are displayed on the customer web. For more information, see Visa CO2-utsläpp för kunder. : Calculated CO2 emissions are not displayed on the customer web.
Show attachments	: the Attached files section is displayed in the detail view if there are attachments on the order. The user can download the attachments to the computer and open them. They cannot be opened directly on the customer web or resource webs. : the Attached files section is not displayed on the web.
Show freight bill	: the Freight bill button is displayed at the bottom of the detail view. To get a freight bill in PDF format, click the button. : The Freight bill button does not appear on the web, i.e. it is not possible to print freight bills from the web.
Show package labels	: the Package Labels button is displayed at the bottom of the detail view. To get a package labels in PDF format, click the button. : The Package Labels button does not appear on the web, i.e. it is not possible to print package labels from the web.
Activate download for reports	If the web is run in an IFRAME, problems may be encountered when downloading reports such as freight bills, package labels and invoices. Select this checkbox to avoid the problem. : freight bills, package labels, invoices, etc. are downloaded to the user’s computer as files, instead of being opened in a new tab in the web browser. : freight bills, package labels, invoices etc. open in a new tab in the web browser.
Show notifications	: the Notifications section is displayed on the order page, allowing the person booking an order to create their own notifications. For example, an email could be sent to the receiver, sender and/or customer when the status of the order changes to Picked up and/or Delivered. Emails may also be sent when a Deviation is reported, or when there is a POD (proof of delivery), New address and/or Delivered, etc. Clicking on Save on the order page will open a preview, showing (among other things) the notifications that have been created. Once the order has been created, the notifications that have been created can be viewed and edited by clicking on Edit in the detail view. For more information, see Notifications when ordering on the customer web. : the Notifications section is not displayed on the order page, i.e. it is not possible to create own notifications on the web.
Show prices	: The order's total price, VAT, pricing weight and distance are displayed at the top of the order page on the customer web. This checkbox along with the resource price access also determines whether a resource (such as a supplier) will be able to see earned, generated and/or percentage prices. For example, set up price access for a supplier as follows: Click on Register > Suppliers and click on the supplier in the list whose setting needs to be configured. Click on the Details tab. Click on , in the Price information drop-down list. The Resource price access window opens. In the list on the left, click on the resource price access to be changed, or create a new one by clicking on and give the resource price access a name, such as “Default – Show no prices” or “Show price per day”. For example, select the checkboxes as required: If the supplier should be able to see how much money they have earned per day, select the Earned checkbox on the Day row. If the supplier should be able to see how much money they have generated per shipment. select the Generated checkbox on the Shipment row. If the supplier should be able to see more details, select the Generated checkbox on the Shipment (price rows) row instead. If the supplier should be able to see the share of the shipment they will receive, select the Share (%) checkbox on the Shipment row. If the supplier should be able to see more details, select the Share (%) checkbox on the Shipment (price rows) row instead. For more information about Generated and Earned, see Commission and resource value. For the customer web, it is also possible to define whether the Price menu option should be displayed or not. See the Do price calculations checkbox on the Menu alternatives and functions tab in the The customer web box. : No prices are displayed on the order page of the web portals.
Show price rows	The checkbox only applies if the Show prices checkbox above is selected. : price rows are displayed on the web. The user can obtain more information on where the price comes from by clicking on Income at the top of the order page. (From the detail view, the order page can be accessed by clicking on Edit). Income is highlighted in yellow, and when Income is clicked, the price rows are displayed under Income. : no price rows are displayed on the web.
Show shipment addresses	: the Shipment addresses section is displayed in the detail view. Any route, arrival time and information is displayed at the addresses. : the Shipment addresses section is not displayed in the detail view.
Show times	No longer used and will be removed.
Do not show anything on the main page	: nothing is displayed on the main page, apart from the menu on the far left. : current orders are displayed on the main page.
Show package dimensions in centimeters	: The package dimensions length, width and height are shown in centimetres (cm). : The package dimensions length, width and height are shown in metres (m).
Show tracking log from Track & Trace in the detail view (only customer web)	Only applies to the customer web. : the tracking log from Track & Trace is displayed in the detail view. : the tracking log is not displayed in the detail view.
Show follow order	: a map showing the location of the order so that its movement can be tracked is displayed. : no map on which the order can be tracked is displayed.
Generate customer number (create customer)	: If a new customer is created on the web, a customer number is automatically created for the customer. : If a new customer is created on the web, a customer number is not automatically created for the customer.
Copy number to code (create customer)	: If a new customer is created on the web, the specified number is automatically copied to the customer code. : If a new customer is created on the web, the specified number is not automatically copied to the customer code.
Use order templates	: a checkbox to create templates and a drop-down list to select a template are displayed on the web order page. : it is not possible to create new order templates or select an existing template on the web. For more information, see Creating order templates on the customer web. and in similar articles for all the resource webs, such as Order templates on the supplier web.

Enable changes for order that are

You can define whether or not orders booked on the web can be modified on the web as well. With this, it is possible to prevent orders that have reached a certain status from being changed so that the conditions for a shipment are not changed if, for example, it has already been assigned. The orders that can be modified are set using five checkboxes. For more information and examples, see Changes to orders registered on the customer web.

Settings for new orders

In this box, default settings can be made for new orders created on the web order page.

Function	Description
Convert to capital letter	: The sender's and receiver's names and addresses are automatically capitalised when a new order is booked on the web. : The sender's and receiver's names and addresses are not changed to capital letters when a new order is booked on the web.
Create package rows automatically	: When the user creates a new order on the order page and fills in the package information in the Dimensions section and then books the order, package rows are automatically created on the order. If you search for the order on the web or in order reception, the column rows are shown. : New orders are created without package rows, even if the user has filled in package information in the Dimensions section of the order page on the web.
New orders are created with a new package row	: When the user creates a new order on the order page, a column row is automatically added. The user then does not need to create a new column row themselves. : New orders are created without colli rows, but colli rows can be added by the user clicking on the plus sign on the far right under Packages on the order page.
Order requires price item	: Orders placed on the web portals must contain at least one line item. Clicking on the minus sign does not delete the last line of the article. The setting must be combined with making at least one field under Price items mandatory to fill in. You can do this on the tab Fields on the order page. If you do not make any field mandatory, it is possible to save the order without an article even if this checkbox is ticked. : It is not mandatory to select the item on the order. It is still possible to make the fields under Price items mandatory, which must then be filled in if an article is added, but by clicking on the minus sign on the article line, it is possible to remove the article line completely from the order.
Generate freight bill number	: Freight bill numbers are automatically generated on orders created on the web. : New orders are created without freight bill numbers.
Generate package id	: Package numbers are automatically generated on orders created on the web. : New orders are created without package numbers.
Show terminal addresses	: The addresses of the terminals are displayed and can be selected as the sender and/or receiver address when new orders are created on the web. : The addresses of the terminals are not displayed and cannot therefore be selected.
Show resource	: When the user creates a new order on the order page, the user can select the primary resource (driver or vehicle) in the Resource selection section. : Primary resources are not displayed on the web, so the user cannot select the primary resource.
Show secondary resource	: When the user creates a new order on the order page, the user can select the secondary resource (driver or vehicle) in the Resource selection section. : Secondary resources are not displayed on the web, and the user cannot therefore select the secondary resource.
Customer as sender on creation	: When the user creates a new order on the order page, the customer's name and address are automatically added as the sender. : The customer's name and address are not automatically added as the sender.
Show route suggestions	: Route suggestions are displayed on the web. The route suggestions are displayed when the user clicks on Save. The user sees which route Opter suggests, and the user can then choose a different route if desired. The preview of the order is then displayed. : Route suggestions are not displayed on the web.
Open freight bill window automatically	: When the user creates a new order on the order page and then books the order, the freight bill in PDF format is created automatically. The user thus does not have to click on the Freight bill button to get the freight bill. : The freight bill is not created automatically. The user can click on the Freight bill button to get a freight bill.
Open package label window automatically	: When the user creates a new order on the order page and then books the order, a PDF file with package labels is created automatically. The user thus does not have to click on the Package Labels button to get package labels. : Package labels are not created automatically. The user can click on the Package Labels button to get package labels.
Manual order date	: When the user creates a new order on the order page, the user must manually select the order date in the Date field in the Service type section. : Today's date is automatically set as the order date, but can be changed by the user by clicking in the Date field in the Service type section and selecting a date in the calendar.
Send confirmation on order create	: When the user creates a new order on the order page, a booking confirmation is automatically sent to the user/customer who created the order. The booking confirmation is an email containing, for example, the text "We hereby confirm that we have received your order". For more information, see the Approve Internet order (email) message in Messages (window). To change the text, click on the report (template) in the window Reports and then click on Display Editor. For more information, see Reports (window). : Booking confirmation is not sent automatically, but can be sent manually from order reception.
Skip order preview	: When the user creates a new order on the order page and clicks on Save, the order is booked (saved) immediately. : When the user creates a new order on the order page and clicks on Save, a preview opens in which users can check the order. If everything is correct, the user clicks on Save again to save the order. If the user wants to change anything, they can click on Close to go back to the order form.
Edit customer projects	: When the user creates a new order on the order page, the user can freely specify a customer project. You also need to click on the Fields on the order page tab and add Customer project to the Included list, then the Customer project field will appear in the Info section on the order page of the web. : The user cannot freely specify a customer project. If the Customer project field is displayed in the Info section, the user can select an existing customer project in a drop-down list.
Allow registration of orders before todays date	: When the user creates a new order on the order page, the user can select an order date that is before today's date in the Date field in the Service section. : The user cannot select an order date before today's date.
Use earliest pickup date as the order date	: The earliest pickup date (Date field in theSender section) is copied to the Date field (order date) in the Service section. : The earliest pickup date (Date field in the Sender section) is not copied.
Lock dates from service (past dates)	If the order date comes from the service, you can choose whether or not the ordering party should be able to change the order date to a date in the past, as follows: : The ordering party cannot change the order date to a date in the past. : The ordering party can change the order date to a date in the past. The Allow registration of orders before todays date checkbox must be selected, see above.
Enable checklists on web order	: When the user creates a new order on the order page, the user can see if there is a checklist on the order and if so, which checklist. The user can add, delete or change the checklist on the order. You also need to click on the Fields on the order page tab and add Checklists to the Included list, then the Checklist selection section will appear on the order page of the web. For more information, see Creating checklist questions and checklists. : The user cannot see if there is a checklist on the order. The user also cannot add, delete or change the checklist on the order.
Enable add attachments on internet orders	: When the user creates a new order on the order page, the user can click on the Attached files button (at the top) and attach files to the order. : The user cannot attach files to orders. The Attached files button is not displayed on the order page.
Disable editing on package types	: When the user creates a new order on the order page, in the Packages section the user can only select the Type that is already registered in Opter. : The user can freely specify the type of package in the Type column in the Packages section.
Prevent internet orders without prices from being saved	: Orders created on the web cannot be saved (booked) without a price. : Orders created on the web can be saved (booked) without a price.
Validate internet orders in order reception	: Orders created on the web have to be approved in order reception to make them ready for dispatch. : Orders created on the web are displayed directly in the Created list in dispatch.

Menu alternatives and functions

Use this tab to specify which menu options and features should be available to users of the web portals. The options under The customer web apply to the customer web and the options under The resource webs apply to the supplier web, subcontractor web, driver web, vehicle web and terminal web.

The customer web

These settings can be overridden for individual ordering parties in the Reference window, see Reference, window.

Function	Description
Search for POD	: The POD option is displayed in the menu on the customer web. Users can look up orders with proof of delivery (POD) and amend the proofs of delivery. In addition, the POD Information section is displayed in the detail view if the order has a proof of delivery. : The POD option is not displayed in the menu on the customer web.
Search for orders	: The Find order option is displayed in the menu on the customer web. Users can search for orders. : The Find order option is not displayed in the menu on the customer web.
Create orders	: The Order option is displayed in the menu on the customer web. Users can create new orders. : The Order option is not shown in the menu on the customer web, which means that the user cannot place new orders on the customer web.
Change orders	: the users can make changes to existing orders. If an order has a status in which it is possible to change the order, the Edit button is displayed at the bottom of the detail view. Under Enable changes for order that are on the General tab, it is possible to define that only orders with a certain status can be modified. For more information, see Changes to orders registered on the customer web. : the users are not allowed to change existing orders.
Show incoming/outgoing orders (other customer pays)	: The Arriving/Departing option is displayed in the menu on the customer web. If the user clicks on Arriving/Departing in the menu, all orders that have the logged-in customer as the receiver or sender will be displayed. (Orders paid for by the user are displayed on the main page instead). : The Arriving/Departing option is not displayed in the menu on the customer web.
Create multi-orders	: The Multi order option is displayed in the menu on the customer web. Users can create multi-orders. For more information, see Activating multi-orders on the customer web. : The Multi order option is not displayed in the menu on the customer web. Users are not allowed to create multi-orders.
Do price calculations	: The Price option is displayed in the menu on the customer web. The users can calculate total price, VAT, pricing weight and distance for an order without starting an ordering process. If the price is acceptable and the user wishes to place the order, the data entered by the user in the price calculation is included in the order form. : The Price option is not displayed in the menu on the customer web.
Add and amend addresses	: The Addresses option is displayed in the menu on the customer web. The users can add new and modify existing addresses. : The Addresses option is not displayed in the menu on the customer web.
Show invoices	: The Invoices option is displayed in the menu on the customer web. The users can see a list of invoices in closed invoice periods on the customer web. Click on an invoice in the list to download a PDF file of it. : The Invoices option is not displayed in the menu on the customer web.
Show vehicle on map	: The Map option is displayed in the menu on the customer web. Users are allowed to see the location of vehicles on the map. : The Map option is not displayed in the menu on the customer web.
Change default settings for new orders	: The Settings option is displayed in the menu on the customer web. Users are allowed to change default settings such as the sender, receiver, region and message. Here users can also change their own password for logging into the customer web. : The Settings option is not displayed in the menu on the customer web. The users are not allowed to change default settings, nor their password for the customer web.
Add, delete and edit internet users	: The Users option is displayed in the menu on the customer web. Users can add, delete and edit the customer's user accounts for the customer web. The above only applies if the Add, delete and edit other internet users checkbox is selected for the logged-in customer reference. The checkbox is located in the Reference window on the Internet tab. For more information, see User accounts for the customer web. If the user clicks on Users in the menu, a list of all the customer's user accounts is displayed, where users can define access rights and account information for other users. : The Users option is not displayed in the menu on the customer web.

The resource webs

Function	Description
Show shipments that have not yet been approved in dispatch	Show/hide shipments that have not yet been approved in dispatch. Shipments that are not approved are displayed in a separate list at the top of the main page (Internet orders waiting to be accepted).
Show shipments delivered before current date	Show/hide orders with status Delivered earlier than today's date, based on the status of the order or task: : Based on the status of the order. This means that orders that have already been delivered are also displayed, i.e. they have the status Delivered, unless all orders on the order have the status Delivered. Example: If an order is split into several tasks, the tasks are displayed on the resource webs until all included tasks have the status Delivered. This can be confusing for a haulier who may only have one of the missions on the order and has already delivered it. : Based on the status of the order, which means that orders with the status Delivered earlier than today are not shown, regardless of whether all orders on the order have been delivered or not.
Show all a supplier’s shipments (not just the logged in resource’s shipments)	All shipments assigned to the same supplier are displayed in the lists, not just the shipments assigned to the resource that is logged in. All the supplier’s shipments are also displayed on the driver and vehicle web.
Show detail view	: Displays the detail view when the user clicks on a shipment on the main page or the search page. : Does not display the detail view.
Show customer information	: The resource web displays customer information, i.e. customer name and customer code. : Hides customer information. Customer name and customer code do not appear anywhere on the resource web.
Change status	: The resource can change the status of its assigned shipments. : The resource cannot change the status of its assigned shipments.
Assign shipments (subcontractor, terminal and supplier webs)	Applies to the subcontractor, terminal and supplier webs. The Quick edit section is displayed in the detail view when a shipment is opened on the main page. In it the user can assign the shipment to another resource. If the supplier should to be required to enter a resource when creating the order, make the Resource field in the order form mandatory. This means that you do not need to allocate the task to the driver in the traffic management. For more information, see Activating the assignment of shipments on the supplier web.
Add and change internal message on the order	Allow a resource to view and edit the message, and to add a new message.
Show tracking log from Track & Trace in the detail view	Allow a resource to view log information for shipments. The resource sees the same log as the one displayed on Track & Trace.
Show statistics (not supplier web)	Does not apply to the supplier web. Shows/hides the Statistics menu option. The user can see a summary of completed shipments there.
Register proof of delivery (POD)	Allow a resource to look up orders with a proof of delivery (POD) and change proofs of delivery.
Search for shipments	Shows/hides the Search shipments menu option.
Show shipments that are not to be credited on the search page	Also include shipments that should not be credited in the search results on the search page. Shipments not to be credited are always displayed on the main page and in the statistics. This setting only applies to the search page.
Check boxes to mark shipments as checked on the main page	Shows/hides checkboxes on the far left of each shipment in the lists on the main page. For example, the checkboxes can be used to indicate that the shipment has been changed or checked.
Create orders	Users can create new orders. It can be set so that orders created on the web have to be approved in order reception before they are ready for dispatch. Select Validate internet orders in order reception in the tab General.
Change orders	Users can change orders. Create orders (see above) must be selected so that orders can be changed. On the General tab, in the Enable changes for order that are box, it is possible to define that only orders with a certain status can be changed. For more information, see : Changes to orders registered on the supplier web Changes to orders registered on the subcontractor web Changes to orders registered on the driver web. Changes to orders registered on the vehicle web. Changes to orders registered on the terminal web.
Add new customers	Users can add new customers.
Change existing customers	Users can change the information about existing customers.
Assign shipments automatically to the resource that creates the order (not the terminal and supplier webs)	Only applies to the subcontractor, vehicle and driver webs. The shipment created is automatically assigned to the resource creating the order.
Logged in resource is added to price items on new orders (only vehicle, driver and subcontractor webs)	Applies to the vehicle, driver and subcontractor webs. The logged-in resource is placed on the price item rows when a new order is created. Only applies when new orders with price items are created, not if a price item is added to an existing order.
Show vehicle on the map (only supplier web)	Only applies to the supplier web. The map with the position of the vehicles is displayed on the supplier web.
Show summary for vehicle (only supplier web)	Only applies to the supplier web. The Vehicles menu is displayed where the user can obtain an overview of the shipments that have been assigned to the vehicles linked to the supplier. For more information, seeSetting which shipments are displayed on the supplier web.
Show summary for driver (only supplier web)	Only applies to the supplier web. Select the checkbox to allow the resource that is logged in to the supplier web to view driver statistics. Shipments that have been assigned to drivers linked to the supplier are displayed. For more information, see Setting which shipments are displayed on the supplier web.
Show supplier bills (only supplier and subcontractor webs)	Only applies to the supplier web and the subcontractor web. Allow the resource to see supplier bills. Only supplier bills in closed supplier bill periods are displayed.

Columns in the lists and fields in the detail view

Which columns should appear in the lists on the main page and in the search results on the search pages can be defined on this tab.

The Excluded list contains the columns that can be displayed. The Included list contains the columns that are currently displayed. Double-click on a column to move it to the second list.

Several columns can be moved at the same time by Ctrl-clicking or Shift-clicking on them and then pressing Enter to move them between the lists.

In the text fields above the lists, it is possible to search for the name of a column.

The columns can be reordered by dragging and dropping them in the list. To position a column further to the left, move it up the list. To position a column further to the right, move it down the list.

Column	Description
Never scanned	Number of packages on the order that have never been scanned.
Arrival scan	The column shows whether the order has undergone arrival scanning at the current terminal. In other words, if at least one of the packages in the order has been scanned on arrival. The column shows one of the following values: “true”: at least one of the order’s packages has undergone arrival scanning at the current terminal. “false”: none of the order’s packages have undergone arrival scanning at the current terminal. The Arrival scan column is only relevant to the terminal web.
Price item name	Price item name on the order. The column shows the name of the price item.
Supplier bills	The column shows the supplier bill number, if there are any supplier bills on the shipment or order. This column does not appear on the customer web, even if you put it in the Included list, but it does appear on the resource webs.
Sender	The shipment’s sender. It is more relevant to display this column on the terminal web, for example, than on the customer web.
Sender (order)	The order’s sender. The name of the column is shown as Sender, not Sender (order), on the webs.
Sender reference	The order’s sender reference.
Distance	The order’s driving distance in kilometres.
Checklist	If there is a checklist on the order, its name is displayed here. For more information, see Creating checklist questions and checklists.
CO2 emissions, calculated (g)	Estimated CO2 emissions of the order in grams.For more information, see Climate impact of CO2 emissions in grams.
CO2 emissions, estimated (g)	Estimated CO2 emissions of the order in grams.For more information, see Climate impact of CO2 emissions in grams.
Direct expense	Direct expenses are expenses that are not to be included in the turnover. Direct expenses are always inclusive of VAT. Not displayed on the terminal web.
Dimensions	Displays the Weight column in the lists on the main page and in the search results. In the detail view, the Dimensions section is displayed if there is a value for any dimension on the order, and is not displayed if there is no value. So this setting does not control the Dimensions section in the detail view.
ETA	Estimated order delivery time.
ETP	Estimated order pickup time.
External message	If the order has an external message, it is displayed here.
Invoice number	The order’s invoice number.
Invoice status	The invoice status of the order, for example Invoiced, To be invoiced, Only crediting or NOT to be invoiced.
Wrong location	Number of packages on the order that are misplaced.
Categories for attachments	The column shows the type(s) of attachments that the order may have, such as Image, Deviation, Freight bill or Customs document.
Load metre	The estimated number of load metres in the order.
Vehicle type	The type of vehicle used for the shipment.
Freight bill	The order’s freight bill number.
Freight bill printed	This column shows whether the freight bill has been printed or not. “true”: the freight bill has been printed (at least once). “false”: the freight bill has not been printed.
From terminal	The column shows which terminal the shipment starts at. This column can be displayed on the customer web, but it does not contain any information because it is not relevant to the customer web.
Receiver	The shipment’s receiver. It is more relevant to display this column on the terminal web, for example, than on the customer web.
Receiver (order)	The order’s receiver. The name of the column is shown as Receiver, not Receiver (order), on the webs.
Consignment ID	The order number of the consignment. Only co-loads to be invoiced to the logged-in customer are displayed on the customer web.
To terminal	The column shows which terminal the shipment ends at. This column can be displayed on the customer web, but it does not contain any information because it is not relevant to the customer web.

Fields on the order page

On this tab, you specify the fields to be displayed in the order form. The fields are displayed alphabetically in the list, but in a different sequence in the order form. It is not possible to change their order.

The Excluded list contains the fields that can be displayed in the window. The Included list contains the fields that are currently displayed. Double-click the fields to be displayed in the list on the left, and they will be added to the Included list. To delete columns, double-click on them in the list on the right and they will be moved to Excluded.

In the text fields above the lists, it is possible to search for the names of the fields.

Fields in the table

The internet order settings	The order form
Unit price (price item)	Unit price under Price items. Retrieves the price of the price item from the price list, if the price is a unit price. The user can overwrite the price from the price list with a manual price. If this field is included, Quantity (price item), Quantity unit 1 (price items), Quantity unit 2 (price items), Unit 1 (price items) and Unit 2 (price items) should also be included, as they work together. The unit price is multiplied by the number of units. That sum is in turn multiplied by the quantity of the price item (Quantity). The total price of the price item in the example below is 3 × 15 × 2 = 90. Price items must be included, otherwise this field will not be displayed as it is under that section.
Quantity (price item)	Quantity under Price items. The number (quantity) of a price item on the order. The number is multiplied by the price of the price item and gives a total price for the price item. If this field is included, Fixed price (price item) or Quantity unit 1 (price items), Quantity unit 2 (price items), Unit 1 (price items) and Unit 2 (price items) should also be included, as they work together. The unit price is multiplied by the number of units. That sum is in turn multiplied by the quantity of the price item. If you use a fixed price, it is multiplied by the quantity of the price item. In that case, it does not matter if the user enters something in the Quantity 1 and Quantity 2 fields, as they are related to Unit price. Price items must be included, otherwise this field will not be displayed as it is under that section.
Quantity unit 1 (price items) Quantity unit 2 (price items)	Quantity 1 and Quantity 2 under Price items. Works in conjunction with Unit price (price item). The unit price is multiplied by the number of units. That sum is in turn multiplied by the quantity of the price item (Quantity). Price items must be included, otherwise this field will not be displayed as it is under that section.
Price items	Show/hide section Price items. The fields you can view under Price items are listed as "xxxxxx (item)". It is not possible to make the whole section mandatory but you can set that there must be at least one item row on the order by selecting Order requires price item on the tab General (under Settings for new orders). See above.
Unit 1 (price items) Unit 2 (price items)	The price units of the article (e.g. 'KG' and 'KM') under Price items. Retrieved from the price item and cannot be changed on the web portals. What becomes unit 1 and unit 2 is determined by the order in which the price units were added to the price item in the price item registry. Price items must be included, otherwise this field will not be displayed as it is under that section.
Extra ID1 (price items)–ExtraID5 (price item)	Extra ID 1-Extra ID 5 under Price items. Free text field that can be used to add extra information about the article. The text is visible in the order reception. Price items must be included, otherwise this field will not be displayed as it is under that section.
Fixed price (price item)	Fixed price under Price items. Retrieves the price of the price item from the price list, if the price is a fixed price. The price from the price list can be overwritten with a manual price. If this field is included, Quantity (price item) should also be included, as they work together. The fixed price is multiplied by the quantity of the price item (Quantity). The total price of the price item in the example below is 2 × 25 = 50. Price items must be included, otherwise this field will not be displayed as it is under that section.

The internet order settings

The order form

Unit price (price item)

Unit price under Price items.

Retrieves the price of the price item from the price list, if the price is a unit price. The user can overwrite the price from the price list with a manual price.

If this field is included, Quantity (price item), Quantity unit 1 (price items), Quantity unit 2 (price items), Unit 1 (price items) and Unit 2 (price items) should also be included, as they work together. The unit price is multiplied by the number of units. That sum is in turn multiplied by the quantity of the price item (Quantity).

The total price of the price item in the example below is 3 × 15 × 2 = 90.

Price items must be included, otherwise this field will not be displayed as it is under that section.

Quantity (price item)

Quantity under Price items.

The number (quantity) of a price item on the order. The number is multiplied by the price of the price item and gives a total price for the price item.

If this field is included, Fixed price (price item) or Quantity unit 1 (price items), Quantity unit 2 (price items), Unit 1 (price items) and Unit 2 (price items) should also be included, as they work together. The unit price is multiplied by the number of units. That sum is in turn multiplied by the quantity of the price item.

If you use a fixed price, it is multiplied by the quantity of the price item. In that case, it does not matter if the user enters something in the Quantity 1 and Quantity 2 fields, as they are related to Unit price.

Price items must be included, otherwise this field will not be displayed as it is under that section.

Quantity unit 1 (price items)

Quantity unit 2 (price items)

Quantity 1 and Quantity 2 under Price items.

Works in conjunction with Unit price (price item). The unit price is multiplied by the number of units. That sum is in turn multiplied by the quantity of the price item (Quantity).

Price items must be included, otherwise this field will not be displayed as it is under that section.

Price items

Show/hide section Price items. The fields you can view under Price items are listed as "xxxxxx (item)".

It is not possible to make the whole section mandatory but you can set that there must be at least one item row on the order by selecting Order requires price item on the tab General (under Settings for new orders). See above.

Unit 1 (price items)

Unit 2 (price items)

The price units of the article (e.g. 'KG' and 'KM') under Price items.

Retrieved from the price item and cannot be changed on the web portals. What becomes unit 1 and unit 2 is determined by the order in which the price units were added to the price item in the price item registry.

Price items must be included, otherwise this field will not be displayed as it is under that section.

Extra ID1 (price items)–ExtraID5 (price item)

Extra ID 1-Extra ID 5 under Price items.

Free text field that can be used to add extra information about the article. The text is visible in the order reception.

Price items must be included, otherwise this field will not be displayed as it is under that section.

Fixed price (price item)

Fixed price under Price items.

Retrieves the price of the price item from the price list, if the price is a fixed price. The price from the price list can be overwritten with a manual price.

If this field is included, Quantity (price item) should also be included, as they work together. The fixed price is multiplied by the quantity of the price item (Quantity).

The total price of the price item in the example below is 2 × 25 = 50.

Price items must be included, otherwise this field will not be displayed as it is under that section.

The settings under the table

Function	Description
Mandatory	: This field is highlighted in yellow and must be filled in when an order is placed via any of the web portals. If the customer does not fill in a field marked yellow, the order cannot be saved. (default): This field can be left blank in the order form.
Address setting	Setting for the address fields on the order page of the customer website. [None] Internet Order reception Registry

Function

Description

Mandatory

: This field is highlighted in yellow and must be filled in when an order is placed via any of the web portals. If the customer does not fill in a field marked yellow, the order cannot be saved.

(default): This field can be left blank in the order form.

Address setting

Setting for the address fields on the order page of the customer website.

[None]
Internet
Order reception
Registry

Track & Trace

Fields on Track & Trace

Here you specify what should be displayed on Track & Trace. For more information, see Tracking log on Track & Trace.

Function	Description
Show unknown scans	: if there have been any unknown scans, they will be displayed on Track & Trace. They are displayed in a separate section called Unknown Package Scan. : no unknown scans are displayed on Track & Trace.
Show consolidation order	: if the order is part of a consolidation order, the consolidation order number (instead of the original order number) is displayed on Track & Trace. : no consolidation order numbers are displayed on Track & Trace. The original order number is displayed on Track & Trace, even if the order is part of a consolidation order.
Show map	: Once the order has been scanned or delivered, the Show map button appears in the Map column of the Tracking log list on Track & Trace. Show map opens a map showing where the order was scanned or delivered. To display the Tracking log list on Track & Trace, Show tracking log must be selected. : the Show map button is displayed on Track & Trace.
Show position for scanning	: Once the order has been scanned, the Show map button appears in the Map column of the Tracking log list on Track & Trace. Show map opens a map showing where the order was scanned. To display the Tracking log list on Track & Trace, Show tracking log must be selected. : the Show map button is not displayed on Track & Trace when orders are scanned.
Show packages	: number of packages is displayed in Order information on Track & Trace. : number of packages is not displayed in Order information on Track & Trace. If the Show tracking log checkbox has been selected, the number of packages in the Tracking log list will be displayed on Track & Trace. Clicking on a line in the tracking log will open a new window showing the package IDs.
Show weight	: the sum of the weight of all the packages in the order is displayed in Order information on Track & Trace. : the sum of the weight of all the packages in the order is not displayed on Track & Trace.
Show volume	: the sum of the volume of all the packages in the order is displayed in Order information on Track & Trace. : the sum of the volume of all the packages in the order is not displayed on Track & Trace.
Show freight bill	: A link to the waybill will appear on Track & Trace so that the recipient can download it as a PDF. If the order does not have a waybill number, the order number is displayed as a link to the waybill. : The waybill cannot be opened from Track & Trace.
Show ETA	Shows the estimated delivery time of the order (date and time window) after the first route optimisation on Track & Trace. If the estimated delivery time is updated in a new route optimisation, the old time is still shown to the recipient on Track & Trace. See also Show automatically updated ETA below.
Show automatically updated ETA	Shows the current estimated delivery time of the order (date and time window) according to the latest route optimisation on Track & Trace. When a new route update is made, the time is updated on Track & Trace. See also Show time below. You can let recipients choose the date and time window for home deliveries on Track & Trace. For more information, see Choosing a delivery date and time in Track & Trace.
Show resource	: the resource used for the order is displayed in the Resource column of the Tracking log list on Track & Trace. For the tracking log to be displayed on Track & Trace, Show tracking log must be selected. : the resource used on the order is not displayed on Track & Trace. The column Resource is not displayed in the tracking log.
Show time	The earliest and latest delivery time from order reception is shown as an estimated delivery time range on Track & Trace, for example "14:00-18:00". You can let recipients choose the date and time window for home deliveries on Track & Trace. For more information, see Choosing a delivery date and time in Track & Trace.
Show POD	: the receiver’s signature on the proof of delivery is displayed in the POD column of the Tracking log list on Track & Trace. To display the Tracking log list on Track & Trace, the Show tracking log checkbox must be selected. : the receiver’s signature on the proof of delivery is not displayed on Track & Trace. The POD column is not displayed in the Tracking log list.
Show latest status	: Latest status, i.e. the latest order status is displayed in Order information on Track & Trace. The date and time when the last status was set on the order is also displayed. : the latest order status is not displayed on Track & Trace.
Show deviations	: if damage or deviations are reported on the order, these are displayed in the Deviations section of Track & Trace. : any reported damage/deviations on the order are not shown on Track & Trace.
Show addresses after order is delivered	: display the sender and receiver addresses on Track & Trace once the order has been delivered. : do not display the sender or receiver addresses on Track & Trace once the order has been delivered. If non-encrypted search is used on Track & Trace, you can choose to never show the receiver’s address by selecting the Hide receiver (non-encrypted search) checkbox. If required, encrypted search can be enabled on Track & Trace by selecting the Encrypted search checkbox in the Search options box on the Track & Trace tab in the internet order settings. Encryption makes it impossible for an outsider to guess the correct link to an order in Track & Trace.
Show addresses	: : display the sender and receiver addresses on Track & Trace. They are displayed in the Sender and Receiver sections. : do not display the sender or receiver addresses on Track & Trace. If non-encrypted search is used on Track & Trace, you can choose to never show the receiver’s address by selecting the Hide receiver (non-encrypted search) checkbox. If required, encrypted search can be enabled on Track & Trace by selecting the Encrypted search checkbox in the Search options box on the Track & Trace tab in the internet order settings. Encryption makes it impossible for an outsider to guess the correct link to an order in Track & Trace.
Show attachments	: View attachments on Track & Trace. : Do not show attachments on Track & Trace.
Show tracking log	: show the Tracking log list on Track & Trace. For example, the tracking log shows proof of delivery information. : do not show the Tracking log list on Track & Trace.
Customer’s logo instead of address	: show the customer’s logo instead of the customer’s address in the Sender section of Track & Trace. : do not show the customer’s logo. Show the customer’s address in the Sender section of Track & Trace.
Show number of stops left	: show the number of delivery stops before the current receiver’s delivery is due on Track & Trace. : do not show the number of delivery stops before the current receiver’s delivery is due on Track & Trace.
Allow POD from T&T customer	: The receiver can sign the proof of delivery in Track & Trace. The Sign POD button is displayed : the receiver cannot sign the proof of delivery in Track & Trace. For more information, see Activating signing of POD on Track & Trace and Signing the proof of delivery in Track & Trace. If the function is used to send SMS with links to Track & Trace, Encrypted search should also be selected under Search options to hide the order number in the link. Otherwise, the receiver can easily figure out other order numbers and search for them.
Activate minimised view	: all sections are minimised. Click on to expand them and view the information. If there is a lot of information, this view can provide a better overview. : all information is always displayed, without it being necessary to expand the sections.
Hide receiver (non-encrypted search)	: do not display the Receiver section in Track & Trace. : Display the Receiver section on Track & Trace. Receiver contains the name and address of the receiver. If required, encrypted search can be enabled on Track & Trace by selecting the Encrypted search checkbox in the Search options box on the Track & Trace tab in the internet order settings. Encryption makes it impossible for an outsider to guess the correct link to an order in Track & Trace.
Number of days order is searchable after delivery	Enter the number of days that an order should be searchable on Track & Trace after delivery, for example “7” days.

Search options

Specify here what it is possible to search for on the Track & Trace search bar. To enter information text that will be displayed in the Track & Trace search bar, such as “Search by order number”, see Adding information text to the search field on Track & Trace.

Function	Description
Search by order number	It is possible to search by order number.
Search by freight bill number	It is possible to search by freight bill number.
Search by package ID number	It is possible to search by package number.
Search by sender reference	It is possible to search on the name of the sender reference.
Search by receiver reference	It is possible to search on the name of the receiver reference.
Encrypted search	Select the checkbox if the Track & Trace search should be encrypted. Encryption makes it impossible for an outsider to guess the correct link to an order in Track & Trace. The checkbox is usually used for home delivery.
Extra ID search	It is possible to search on Extra ID.

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