Last updated: 26.04.2023
Applies from: 2020.04.00 and later
Signing the proof of delivery in Track & Trace
A proof of delivery can be signed in Track & Trace, either on a mobile device or on a computer. This means that the receiver does not need to touch the driver’s device. The driver can send an SMS with a link to Track & Trace to make it easy to find the order. For more information, see Sending an SMS with a link to Track & Trace.
The receiver signs on their own device as follows:
- Go to Track & Trace and search for the order as usual, or press the link in the SMS from the driver.
- Click on/press Sign POD.
- Write a signature in the text field and click on Save. Use the mouse if signing on a computer.
When the signature is received from Track & Trace, a new proof of delivery of the standard type is created for the order.