Order status (order reception)

Last updated: 8 June 2026

In this article

Order > Order reception

This section displays a variety of information about the order, including its status, type and when it was created. For example, you can mark the order as ready for dispatch, invoicing and supplier bills. There is also a button here to reactivate the order in the dispatch centre.

If the group Order status isn’t displayed, or if you’d like it to appear in a different place in the order reception area, you can adjust the settings. For more information, see Organising the groups in Order reception.

Function

Description

Ready for dispatch

: The order is ready for dispatch. The order is displayed in the dispatch centre.

: The order is not ready for dispatch and is therefore not displayed in the dispatch system.

(button)

Click the button if you wish to reactivate the order in the dispatch system. For more information, see Status management in dispatch.

Ready for invoicing/crediting

: The order is ready for invoicing/supplier bill. For more information, see Invoicing.

If you want to tick (or untick) the Ready for invoicing/crediting checkbox for several orders at once, you can do so in the order check. For more information, see Order check (window).

: The order is not ready for invoicing/supplier bill.

Not to be invoiced

: This order will not be invoiced.

: The order will be invoiced. For the order to be invoiced, the checkbox Ready for invoicing/crediting (above) must be ticked.

Include income in statistics

: Revenue from the order is included in the statistics. For more information, see Including income in statistics.

: The revenue from the order is not included in the statistics.

Not to be credited

: The order is not credited.

: The order is credited. For the order to be credited, the checkbox Ready for invoicing/crediting (above) must be ticked.

Hide until scanned

: The order will not appear in the dispatch system until it has been scanned at a terminal.

: The order is displayed in the dispatch system even if it has not been scanned at a terminal.

Invoice status

The invoice status of the order, for example Invoiced, To be invoiced, NOT to be invoiced or Only crediting.

Original order

If the order was created automatically during POD registration, the original order number is displayed here; if the order has been consolidated, the consolidation order number is displayed.

Report tag: DEL_Id_SpawnParent.

Create type

Talks about how the order has been created.

Report tag: DCT_Name.

It is also possible to use order type as a condition in reports.

Example: condition="DCT_Id=1" displays the conditional row only if the order type is Scheduled.

ID

Order type

1

Scheduled

2

Order reception

3

Internet customer

4

Correction

5

Mobile device

6

EDI

7

Internet supplier

8

Automatic copy for POD

9

Automatic copy for scan

10

Internet driver

11

Internet vehicle

12

Internet subcontractor

13

Internet terminal

Status

Shows the order status, for example Created, Assigned, Picked up, Delivered or Failed delivery.

Created

Displays the date and time when the order was created.

Reset order date upon scanning

: The order date is updated to the current date upon the first scan or when a (first) pod is saved against the order. The following then happens:

  1. The Reset order date upon scanning checkbox is deselected.

  2. The order is given a new order date.

  3. The times are adjusted in line with the new date.

  4. If the service on the order has auto dispatch enabled, the order is automatically dispatched.

  5. If the order has not already been invoiced, the price will be recalculated.

  6. The order is saved.

: The order date does not change upon the first scan or when an initial pod is saved against the order.

Consolidate at arrival scan

: Orders are automatically consolidated when the goods are scanned on arrival at the first terminal.

: Orders are not automatically consolidated upon arrival scan.

For more information, see Consolidating upon arrival scanning at a terminal and Consolidating orders.

Do not expect POD

: Please do not expect a pod for this order. This setting means that:

  • The order does not appear in the list in the Proof of delivery (POD) window if you search for orders Without PODs.

  • The order is not included in the statistics regarding expected pods. In other words, the order does not appear under Expected POD in the statistics report Customers > POD.

  • No reminders or follow-ups are sent regarding the pod for the order.

: Please expect a pod for your order.

See also