Valid from: Opter 2024.12.00, Opter Driver for iOS and Opter Driver Labs for Android 2.4.17

Handling load carriers in Opter Driver

A load carrier can be, for example, a pallet with a pallet collar or a cage. The purpose of load carriers is that not all the packages in the load carrier need to be scanned at each transhipment; instead only the load carrier has to be scanned. A package can only belong to one load carrier at a time.

The picture above shows 3 packages (1, 2, 3), and one load carrier (4), and 3 terminals (A, B, C). For example, the flow in the image could be one of the following scenarios:

In the Example section below, a number scenarios are described to increase understanding of how the load carrier function works.

Restrictions in the load carrier function

The function intentionally has the following restrictions:

• "Unknown packages" cannot be placed in a load carrier.

• Deviations cannot be registered on a load carrier, but deviations can be registered on packages in the load carrier.

  For more information, see Registering a deviation on a package in a load carrier below.

• Cancelling scans of the type Fill load carrier is not possible, but it is possible to cancel arrival and departure scans of load carriers, for example. For more information, see Undo a scan below.

• The load carrier function will not be implemented in Opter Driver (classic) for Android. For more information, see Conditions below.

Conditions

For the load carrier function to work, you and your colleagues must have one of the following two apps:

• Opter Driver for iOS version 2.4.17 or later.

• Opter Driver Labs for Android version 2.4.17 or later.

We recommend using the latest version of Opter Driver, as the functionality is constantly being enhanced and refined.

The load carrier’s label

The load carrier's label can be a QR code, a barcode or a note stating the load carrier's ID. The load carrier's label can be scanned or the load carrier ID, for example "LC555", can be entered manually.

Different ways of working

The driver can fill a load carrier at one or more different senders.

The following different methods are available for filling the load carrier and doing the pickup scan for it:

• Add packages to the load carrier and then do the pickup scan for the load carrier at the sender. Then drive to the receiver or a terminal.

• Add one or more packages to the load carrier and then do a pickup scan on the load carrier at the first sender. Then drive to the next sender, add more packages to the load carrier and do a pickup scan on the load carrier. It is then also possible to drive to more senders, add more packages to the load carrier and do more pickup scans on the load carrier. Then drive to the receiver or a terminal.

  It is therefore possible to fill a load carrier at several different senders.

  The pickup scans will be registered on all the packages in the load carrier. For some packages in the load carrier, the logs in Opter show that the package has been picked up several times, but it is the first pickup scan for the package that is of interest.

At the receiver, it is possible to choose to delivery scan the load carrier or to delivery scan each package individually. If the load carrier is delivery scanned, the delivery scan is registered on all the packages in the load carrier.

Adding packages to a load carrier

To add packages to a load carrier, proceed as follows:

1. Tap Scanner at the bottom of the screen, then tap the Fill load carrier button.

   If the Fill load carrier button is not displayed

   If the Fill load carrier option is not displayed in the app, the load carrier function cannot be used. Whether or not the Fill load carrier option is displayed depends on the following:

   • Your system administrator can choose whether or not the load carrier function can be used, based on a setting in Opter.

   • You need to have Opter Driver for iOS or Opter Driver Labs for Android version 2.4.17 or later to use the load carrier function.

2. Press the SCAN button and scan the load carrier label or enter the load carrier ID, for example "LC555", and then tap Save and start scanning at the bottom.

   One of the following happens:

   • If there is not already a load carrier with the ID "LC555", a new load carrier with the ID "LC555" is created in Opter. The new load carrier does not contain any packages.

     All the packages that are scanned will then be added to the load carrier "LC555", until End under the scan list is pressed.

   • If load carrier "LC555" is already registered in Opter, the number of packages it contains is displayed. Tap the Keep packages or Empty the load carrier button, depending on the following:

     • To add more packages to the load carrier, tap Keep packages.

       All the packages that are scanned will then be added to the load carrier, until End under the scan list is pressed.

     • To empty load carriers in Opter (and then add packages to the load carrier), tap Empty the load carrier.

       All the packages that were in the load carrier are removed, and then any packages that are subsequently scanned will be added to the load carrier, until End under the scan list is pressed.

     • If you do not know which carrier it is and/or scan the load carrier label by mistake, tap Keep packages and finish the scan by tapping End. Nothing has then changed in Opter.

3. Scan a package. The package is added to the load carrier "LC555".

   Place the physical package in the load cage (load carrier).

4. To add more packages to the load carrier, repeat the step above.

5. Tap End at the bottom when finished.

6. Choose whether or not to register a proof of delivery. If you choose to register a proof of delivery, it will be registered on all the packages in the load carrier. Instructions on how to register a proof of delivery are available in Register proof of delivery (POD) in Opter Driver for iOS.

Pickup scan of load carriers at sender

To do a pickup scan on a load carrier at a sender, proceed as follows:

1. Tap Scanner at the bottom of the screen.

2. Tap Pick up, At sender and then Package.

3. Scan the load carrier label or enter the load carrier ID, for example "LC555", and then press the search icon.

   The scan list shows the packages that are included in the load carrier.

4. To add a proof of delivery, drag the scan to the left to open the menu. Tap Proof of delivery and fill in all the details. Tap Save.

   (It is not possible to add deviations to packages when pickup scanning load carriers).

5. Tap End at the bottom.

   The scan is registered on all the packages in the load carrier.

Leave load carriers at the terminal

To do an arrival scan on a load carrier at a terminal, proceed as follows:

1. Tap Scanner at the bottom of the screen.

2. Tap Leave, select a terminal from the list and then tap Package.

3. Scan the load carrier label or enter the load carrier ID, for example "LC555", and then press End.

   The scan list shows the load carrier ID and the packages that are in the load carrier.

   During departure or arrival scanning, deviations cannot be registered for packages in the load carrier. To register a deviation on a package in a load carrier, see Register a deviation on a package in a load carrier below.

4. Tap End at the bottom.

   The scan is registered on all the packages in the load carrier.

   Depending on the settings made by your system administrator, a prompt may appear offering the chance to create a proof of delivery for the load carrier or stating that this is mandatory. If a proof of delivery is created, it is registered on all the packages in the load carrier and on the orders to which the packages belong.

Picking up load carriers from a terminal

To do a departure scan on a load carrier at a terminal, proceed as follows:

1. Tap Scanner at the bottom of the screen.

2. Tap Pick up, select a terminal from the list and then tap Package.

3. Scan the load carrier label or enter the load carrier ID, for example "LC555", and then press OK.

   The scan list shows the load carrier ID and the packages that are in the load carrier.

   During departure or arrival scanning, deviations cannot be registered for packages in the load carrier. To register a deviation on a package in a load carrier, see Register a deviation on a package in a load carrier below.

4. Tap End at the bottom.

   The scan is registered on all the packages in the load carrier.

   Depending on the settings made by your system administrator, a prompt may appear offering the chance to create a proof of delivery for the load carrier or stating that this is mandatory. If a proof of delivery is created, it is registered on all the packages in the load carrier and on the orders to which the packages belong.

Delivery scanning of packages from the load carrier

At the receiver, it is possible to choose Delivery scanning of the load carrier (see below) or delivery scanning of each package individually.

To delivery scan each package individually, i.e. leave one or more packages at the receiver, proceed as follows:

1. Take the physical package out of the load cage (load carrier).

2. Tap Scanner at the bottom of the screen.

3. Tap Leave, Leave at receiver, Package and then scan the package (as usual).

   The package then leaves the load carrier in Opter and the scan is registered on the package. The load carrier does not change status, but the number of packages in it is reduced by one.

4. Fill in the proof of delivery and tap Save.

5. Repeat the steps above for all the packages that are being delivered to the receiver.

Delivery scanning of the load carrier

At the receiver, it is possible to choose Delivery scanning of packages from the load carrier (see above) or delivery scanning of the load carrier.

If the load carrier is delivery scanned, the delivery scan is registered on all the packages in the load carrier.

To delivery scan the load carrier, proceed as follows:

1. Tap Scanner at the bottom of the screen.

2. Tap Leave, Leave at receiver, Package and then scan the load carrier label.

3. Fill in the proof of delivery and tap Save.

The delivery scan and proof of delivery are registered on all the packages in the load carrier.

Undo a scan

The driver has tapped Fill load carrier, scanned the load carrier's label, and then scanned packages to add them to the load carrier. In this mode, it is not possible to undo the following scans:

• One of the package scans. (i.e. undo scanning a package into a load carrier). Solutions:

  • This can be solved by emptying the load carrier and then scanning in the packages that should be in the load carrier again. For instructions, see Removing all the packages from a load carrier below.

  • This can be solved by scanning the package with a scan type other than Fill load carrier (e.g. arrival scan at terminal), then the package is removed from the load carrier. However, it may not be appropriate to carry out an arrival scan of the package at this moment.

• Undo the entire Fill load carrier scan. This can be solved by emptying the load carrier, see Removing all the packages from a load carrier below.

The following scans can be undone by the driver (by dragging the scan to the right and releasing it when the text Undo appears):

• Pickup scan of a load carrier at the sender.

• Arrival scan and departure scan of a load carrier at a terminal.

• Delivery scanning of package at the receiver.

• Delivery scan of load carrier at the receiver.

Instructions on how to undo a scan are available in Scanning freight bills and package labels with Opter Driver for iOS.

Removing packages from load carriers

You can remove one package at a time or remove all the packages from the load carrier by doing one of the following:

Registering deviations

It is not possible to register deviations on load carriers, but deviations can be registered on packages in the load carrier when performing certain types of scan.

The driver can register deviations on packages when performing the following scans:

• The driver has tapped Fill load carrier, scanned the load carrier's label, and then scanned packages to add them to the load carrier. For instructions, see Registering deviations on packages when adding packages to a load carrier below.

• Delivery scanning of a package (which has been in a load carrier).

  When you delivery scan a package that has been in a load carrier, it is just like a normal delivery scan of packages. For instructions, see Scanning freight bills and package labels with Opter Driver for iOS.

The driver cannot register deviations on packages in the load carrier when performing the following scans:

• Pickup scan of a load carrier at the sender.

• Arrival scan and departure scan of a load carrier at a terminal.

• Delivery scan of load carrier at the receiver.

To register deviations on a package that is in a load carrier, it is possible to let the package leave the load carrier for a moment to register the deviation, and then put the package back in the load carrier again. For instructions, see Allowing a package to leave the load carrier for a moment to register a deviation below.

Example

Different scenarios are described here to increase understanding of how the load carrier function works.

Troubleshooting

If the load carrier function is not working properly, the following list can be used for troubleshooting:

• Check that you and your colleagues have Opter Driver for iOS or Opter Driver Labs for Android version 2.4.17 or later. For more information, see Conditions above.

• The changes to settings made by the system administrator in are displayed in Opter Driver after the app user has logged out and then logged back in.

• If a freight bill is scanned instead of a package label, see above.

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