Handling load carriers in Opter Terminal

The scan list can be organised in two different ways:

• The packages are displayed grouped by order. For each order that has at least one package in the load carrier, all the order's package IDs are displayed and how many of the order's packages are included in the load carrier, for example "1/3" (A).

  The packages included in the load carrier are shown as green (B), the rest are shown as blue (C) in the scan list. (In other words, the packages shown as blue belong to the order, but are not part of the load carrier. A package marked as blue can be added to the load carrier by scanning it. If the scan is successful, the package is shown in green in the scan list).

  

  The order (1) at the top of the list has one package (package ID 555) in the load carrier. The order (2) at the bottom of the list has all its packages (package numbers 555, 222, 333 and 444) in the load carrier.

  If you tap on a package, more details about the package are displayed, for example, tapping on a blue highlighted package displays the information that it is part of another load carrier or that it is not part of any load carrier.

• Each package is displayed as a separate block. Only the packages included in the load carrier can be seen and handled. All the packages in the load carrier are displayed.

  

The setting is made by setting onescanrow enabled to "true" or "false". For more information, see Load carrier.

The scan list can be organised in two different ways:

• The load carrier ID and the number of packages in the load carrier are displayed. The package IDs and the order they belong to are displayed.

  

• The load carrier ID and the number of packages in the load carrier are displayed.

  

The setting is made by setting onescanrow enabled to "true" or "false". For more information, see Load carrier.

1. Take the physical package out of the load cage (load carrier).

2. Click on Scan outgoing, Scan incoming or Floor check in the Opter Terminal and scan the package.

   The package then leaves the load carrier in Opter and the scan is registered on the package. The load carrier does not change status, but the number of packages in it is reduced by one.

3. If you are offered the opportunity to create a proof of delivery, it is only registered on the package that has been scanned.

1. Press Load carrier scanning and scan the load carrier label or enter the load carrier ID, for example "LC555".

2. If the load carrier "LC555" is already registered in Opter, you will be asked Do you want to remove all the existing packages from the load carrier? If you choose No, all the existing packages remain in the load carrier and you can add more packages.

   Tap Yes to empty the load carrier "LC555" in Opter.

   All the packages are removed from the load carrier in Opter. We recommend taking all the physical packages out of the actual load carrier (load cage).

3. Select one of the following:

   • To finish using the load carrier, press Done.

   • To continue using the load carrier, scan a package. The package is added to the load carrier "LC555".

     Place the physical package in the load carrier (load cage). Scan more packages and put them in the load carrier if desired.

20 packages are to be transported from the Helsinki terminal to the Stockholm terminal, and then on to the Oslo terminal. All the packages fit in one load cage. The load cage has been labelled with the load carrier's ID, for example "LB555". The load carrier's label can be a QR code, a barcode or a note with the load carrier's ID.

1. At the Helsinki terminal: In the Opter Terminal app, the terminal employee selects Load carrier scanning and scans the load carrier label or enters the load carrier ID, for example "LC555".

   A new load carrier is then created in Opter, and it currently contains 0 registered packages.

   (If the load carrier "LC555" already exists, the terminal employee is asked Do you want to remove all the existing packages from the load carrier? If No is chosen, all the existing packages remain in the load carrier and more packages can be added. The terminal employee presses Yes because in this example we want to start with an empty load carrier. The next package that is scanned is added to the load carrier "LC555".)

2. The terminal employee scans a package. The package is then added to the load carrier ("LC555") specified in the step above.

   The terminal employee then places the physical package in the load cage (load carrier).

3. The terminal employee scans the other 19 packages. The packages are then added to the load carrier ("LC555") specified in step 1 above.

   The terminal employee places each physical package in the load cage (load carrier).

4. In Opter Terminal, the terminal employee selects Scan outgoing (departure scan) and then scans the load carrier’s label ("LC555"). The departure scan is then applied to all the packages in the load carrier.

5. The load carrier departs from the Helsinki terminal with 20 packages in it.

6. The load carrier arrives at the Stockholm terminal with 20 packages in it.

7. At the Stockholm terminal: In Opter Terminal, the terminal employee selects Scan incoming (arrival scan) and scans the load carrier’s label or enters the load carrier ID ("LC555").

   The arrival scan is then applied to all the packages in the load carrier.

8. At Stockholm terminal there is one more package destined for the Oslo terminal. The package can fit in the load cage (load carrier). In Opter Terminal, the terminal employee selects Load carrier scanning and scans the load carrier’s label or enters the load carrier ID ("LC555").

   The terminal employee is asked Do you want to remove all the existing packages from the load carrier? If No is chosen, all the existing packages remain in the load carrier and more packages can be added.

   The terminal employee presses No and then scans the package.

   The package is added to the load carrier in Opter. The terminal employee then places the physical package in the load cage (load carrier).

9. At the Stockholm terminal: In Opter Terminal, the terminal employee selects Scan outgoing (departure scan) and then scans the load carrier’s label ("LC555"). The departure scan is then applied to all the packages in the load carrier.

10. The load carrier departs from the Stockholm terminal with 21 packages in it.

11. The load carrier arrives at the Oslo terminal with 21 packages in it.

12. At the Oslo terminal: In Opter Terminal, the terminal employee selects Scan incoming (arrival scan) and scans the load carrier’s label or enters the load carrier ID ("LC555").

    The arrival scan is then applied to all the packages in the load carrier.

13. From the Oslo terminal, the various packages are destined for different recipients, so the load carrier will now be emptied. The terminal employee takes a physical package out of the load cage (load carrier), selects Scan outgoing in Opter Terminal and scans the package. The package then leaves the load carrier in Opter and a departure scan is registered on the package. The load carrier does not change status, but the number of packages in it changes from 21 to 20.

14. The above step is repeated for all the packages.

    The empty load carrier remains in the Opter system.

A load cage is used as a load carrier and already contains 14 packages. The load cage has been labelled with the load carrier's ID, for example "444LC". The load cage is at the Copenhagen terminal and is going to the Oslo terminal.

1. At the Copenhagen terminal: In the Opter Terminal app, the terminal employee selects Scan outgoing (departure scan) and then scans the load carrier’s label ("444LC"). The departure scan is then applied to all the packages in the load carrier.

2. When moving the load cage, a package falls out of it. However, that is only discovered later.

   The package is still registered in Opter as being on the load carrier "444LC", so the Opter system believes that the package is still in the physical load carrier (i.e. in the cage).

3. The load carrier departs from the Copenhagen terminal with 13 packages in it.

4. The load carrier arrives at the Oslo terminal with 13 packages in it.

5. At the Oslo terminal: In Opter Terminal, the terminal employee selects Scan incoming (arrival scan) and scans the load carrier’s label or enters the load carrier ID "444LC".

   The arrival scan is then applied to all the packages registered in the load carrier. The arrival scan is thus also applied to the package that fell out of the actual load carrier at the Copenhagen terminal, as the package is still registered on the load carrier in Opter.

6. At the Copenhagen terminal: A terminal employee finds the package that fell out of the physical load carrier earlier. The terminal employee does not know anything about the package and therefore chooses Floor check (or Scan incoming or Scan outgoing). In conjunction with the floor-check scan, the package is removed from the load carrier "444LC" in Opter.

   (If the terminal employee chooses Scan incoming (arrival scan) or Scan outgoing (departure scan) instead of floor-check scan, the package is removed from the load carrier "444LC" in Opter in connection with the scan, and the arrival/departure scan is registered on the package.

At a terminal, there is a load cage with 7 physical packages in it. The load carrier is a registered load carrier in Opter, and it has a label with the load carrier ID, for example "LC33". The load carrier has 7 packages registered to it in Opter. Everything is correct.

The terminal employee does not know that the load cage is a registered load carrier. Depending on whether the terminal employee scans the load carrier’s label or a package in the load cage, one of the following scenarios occurs:

• If the terminal employee presses Scan incoming, Scan outgoing or Floor check and scans the package, the package is removed from the load carrier "LC33" in Opter in conjunction with the scan, and the scan is registered in Opter as a normal package scan.

  (In Opter Terminal, it cannot be seen that the package belonged to a load carrier before the scan).

  If the terminal employee wants to put the package back into the load carrier again, he/she selects Load carrier scanning, scans the load carrier’s label and then scans the package.

• If the terminal employee accidentally presses Load carrier scanning and scans the package, Opter Terminal will think that a load carrier has been scanned (because Load carrier scanning was pressed) and thus that the scanned package ID is a load carrier ID. One of the following happens in this case:

  • If there is an active load carrier with that load carrier ID, Opter Terminal shows that it is a load carrier, the load carrier ID, the time and date it was created, and how many packages are in that load carrier. Opter Terminal asks if the employee wants to remove all the packages from the load carrier; if the response is No, all the packages remain in the load carrier. Hopefully, the terminal employee realises their mistake, responds with No and ends the scan by pressing Done. Nothing has then changed in Opter. (If the employee’s response is Yes, all the packages are removed from the load carrier that the system thought had been scanned).

  • If there is no active load carrier with that load carrier ID, a new load carrier with that load carrier ID is created. Opter Terminal indicates that a new load carrier has been created. Hopefully, the terminal employee realises their mistake and ends the scan by pressing Done. In Opter there is an empty load carrier, but that doesn't matter.

• If the terminal employee presses Load carrier scanning and scans the label on the load carrier, Opter Terminal shows that it is a load carrier, as well as the load carrier ID, the time and date it was created, and how many packages are included in the load carrier. (Then, for example, it is possible to add packages to the load carrier or empty the load carrier).

• If the terminal employee taps Floor check and scans the label on the load carrier, the app display the load carrier's ID and the number of packages in the load carrier.

• If the terminal employee taps Scan incoming or Scan outgoing and scans the label on the load carrier, the app display the load carrier's ID and the number of packages in the load carrier. The arrival or departure scan is applied to all the packages in the load carrier.

If a proof of delivery is created for a load carrier, the proof of delivery is registered on all the packages in the load carrier and on the orders to which the packages belong.

If the system administrator has set up the app user to be offered to create proof of delivery for load carriers during arrival and/or departure scanning, the following happens:

1. The terminal employee clicks on Scan incoming or Scan outgoing, and then scans the load carrier label.

2. (The terminal employee continues to work with the scanned load carrier, e.g. registers deviations on packages in the load carrier).

3. When the terminal employee presses Done under the scan list, he/she will be asked if he/she wants to create a proof of delivery for the load carrier. If Yes is selected, that proof of delivery is registered on all the packages in the load carrier and on the orders to which the packages belong.

If the system administrator has set it up so that the app user is offered the opportunity to create a proof of delivery for a load carrier when scanning, the following applies:

To create a proof of delivery for all the packages in the load carrier except for one specific package, first remove that package from the load carrier by scanning the package with any scan type except load carrier scan (e.g. floor-check scan). Then a proof of delivery can be created for a load carrier, and this is registered on all the packages that are still in the load carrier and on the orders to which the packages belong. For instructions, see Registering a proof of delivery for load carriers above.

It is not possible to register deviations on load carriers, but deviations can be registered on packages in the load carrier.

A deviation can be registered on a package when the package is added to the load carrier. Proceed as follows:

1. Press Load carrier scanning in Opter Terminal and scan the load carrier’s label or enter the load carrier ID manually.

2. Scan the package.

   The package then appears in the scan list.

3. Tap the package in the scan list to open the detail view, where deviations can be registered. For instructions, see Registering deviations in Opter Terminal.

It is also possible to do as follows to register deviations on a package in a load carrier:

1. Scan the package with any scan type except load carrier scanning (for example, floor-check scanning). After scanning, the package is no longer in the load carrier.

2. Tap the package in the scan list to open the detail view, where deviations can be registered. For instructions, see Registering deviations in Opter Terminal.

3. Put the package back into the load carrier by selecting Load carrier scanning, scan the load carrier’s label and then scan the package. (For detailed instructions, see Adding packages to a load carrier above).

To remove a package from a load carrier, scan the package with any scan type except load carrier scanning (for example, floor-check scanning). After the scan, the package is no longer in the load carrier in Opter.

For more information, see Removing packages from load carriers above.