Last updated: 2024-06-11
Applies from: 2022.12.00 and later, Opter Driver for iOS and Opter Driver Labs for Android 2.4.7 and later
Making changes to orders in Opter Driver for iOS
The driver can make changes to the missions in Opter Driver by selecting Changes from the menu (
) in the details view or pressing the Changes button in the POD view. This can be useful if, for example, the number of packages or the driving time is not correct. Whether or not you can make changes depends on a setting applied by the dispatcher or system administrator. As a driver, you are allowed to make changes to the missions if the option Changes appears on the menu () in the details view and the button Changes appears in the POD view.
Note:
When you, as a driver, make a change to an assignment in Opter Driver and click on Save, one of the following happens:
The change must first be approved in dispatch for it to be saved on the order.
The change is saved directly on the order, i.e. it does not need to be approved in dispatch.
Whether or not changes need to be approved in dispatch depends on the settings applied by the dispatcher or system administrator. For instructions for system administrators, see Setting how changes in Opter Driver are authorised and Changes to orders in Opter Driver.
Making changes to tasks in Opter Driver
Depending on where you are in the app, make changes to the mission in one of the following ways:
In the detail view.
If you are not already on the shipment page in Opter Driver, tap Shipments at the bottom of the page.
The Todo and Done tabs are located at the top of the shipment page. Find the shipment to which changes are to be made in one of the lists on the Todo or Done tabs.
Tap on the mission to open the detail view.
Tap the menu (
) in the top right corner of the detail view and select Changes.Tap on the field you want to change, for example Weight, Packages or Distance (km), and enter the new value in the field. You can also press the plus and minus buttons to change the value in a field.
If the driving time is not correct, change it in the Time field by clicking on the clock icon and selecting first the number of hours and then the number of minutes it took to drive.
Click on Save at the top right. (Save will only appear once you have made a change in one of the fields).
The change is saved directly on the order, or the change must first be approved in dispatch for it to be saved on the order.
In the POD view (i.e. on the proof of delivery page).
If you are in the POD view, press the button Changes and make your changes. For instructions, see step 5 above.
Click on Save in the top right-hand corner when you have finished. (However, the changes will not be saved until you complete the entire proof of delivery and click on Save at the bottom of the proof of delivery page.) For more information, see Register proof of delivery (POD) in Opter Driver for iOS.