Last updated: 2024-04.23
Applies from: 2022.11.00 and later, Opter Driver for iOS 2.4.3 or later
Changing the status of shipments in Opter Driver for iOS
To ensure that it is possible for the status to be changed as quickly and smoothly as possible, there are several different ways to change the status of a shipment in Opter Driver.
Depending on the settings made by your dispatcher or system administrator, the app works in different ways when changing the status of missions:
It may be possible to confirm orders directly from notifications.
It is possible to change the status of several missions at the same time, if they are to be set to the same status.
It may be possible to change the status of missions without seeing all the information displayed in the detail view, or you may have to open the detail view of each mission before you can change its status. It can also be set so that you have to enter the detail view only to change to the status Picked up and/or Delivered.
It may be set so that you can only change to the status Picked up and/or Delivered by scanning.
It can be changed to any status in the lifecycle, or just to the next status in the lifecycle. For example, if it is only possible to change the status to the next status in the lifecycle and if a mission is in status Picked up then it can only be changed to status Delivered.
In the task list, it is not possible to change to any status in the lifecycle, it is only possible to change to the next status in the lifecycle. In the detail view, it can be changed to any status in the lifecycle.
Changing the status of a shipment on the shipment page
To change the status of a shipment on the shipment page, drag the shipment to the right or left (1). If the shipment is dragged to the right, the next status in the life cycle is displayed, for example Delivered (2).
To change the status to Delivered, drag the shipment to the right until the word Delivered can be seen and release the shipment.
If your dispatcher has made a setting so that you can't change the status to Picked up and/or Delivered in the assignment list, the assignment detail view will open instead when you drag the assignment sideways in the assignment list.
If you want to give the assignment away or leave it on a terminal, drag the assignment to the left and release the assignment.
A menu will then appear. Tap Give away or At terminal.
For Opter Driver version 2.3.8 and earlierTo set another status, drag the shipment to the left and release the shipment.
A menu will then appear. Tap Change status and select the status.
Note:
If the Change status button is greyed out (i.e. cannot be pressed), it means that you cannot change the status of the mission without seeing all the information about the mission. This is a setting applied by your dispatcher. To change the status of an assignment, see Changing the status of an assignment in the details view below.
Change the status of an assignment in the detail view
If you tap a shipment on the shipment page, the shipment’s detail view is displayed. To change the status of the shipment, tap the menu (
) in the top right corner (1) and select Change status (2).
Select the status, or search for a status by entering it in the search field.
To quickly switch to the next status in the life cycle from the detail view, you can scroll to the bottom of the page and tap the button that shows the current status and the next status. In the image below, the shipment status will then change from Picked up to Delivered.
To change the status to a status other than what the button suggests, tap the menu (
) below the button and select Change status, and then select the status.
Changing the status of several shipments at the same time on the shipment page
If your dispatcher has selected this setting, it is possible to change the status of several shipments at the same time, if they are to be set to the same status.
To change the status of all shipments at the same time, one of the following methods can be used:
Drag a shipment to the left in the shipment list. Click on Select all and then click on the status under Apply to selected.
For Opter Driver version 2.3.8 and earlierDrag a shipment to the left in the shipment list. Then tap Select all, Change status and select the status.
Note:If the Change status button is greyed out (i.e. cannot be pressed), it means that you cannot change the status of the mission without seeing all the information about the mission. This is a setting applied by your dispatcher. To change the status of an assignment, see Changing the status of an assignment in the details view above.
Tap the menu (
) in the top right corner of the shipment page and select Select. Then click on Select all, and then click on the status under Apply to selected.For Opter Driver version 2.3.8 and earlierTap the menu (
) in the top right corner of the shipment page and select Select. Then tap Select all, Change status and select the status.Note:If the Change status button is greyed out (i.e. cannot be pressed), it means that you cannot change the status of the mission without seeing all the information about the mission. This is a setting applied by your dispatcher. To change the status of an assignment, see Changing the status of an assignment in the details view above.
To change the status of several but not all shipments, one of the following methods can be used:
Drag a shipment to the left in the shipment list. Then select more shipments by dragging them to the left or tapping them in the shipment list. Then click on the status under Apply to selected.
For Opter Driver version 2.3.8 and earlierDrag a shipment to the left in the shipment list. Then select more shipments by dragging them to the left or tapping them in the shipment list. Then go to Change status and select the status of the highlighted missions.
Note:If the Change status button is greyed out (i.e. cannot be pressed), it means that you cannot change the status of the mission without seeing all the information about the mission. This is a setting applied by your dispatcher. To change the status of an assignment, see Changing the status of an assignment in the details view above.
Tap the menu (
) in the top right corner of the shipment page and select Select. Then select more shipments by dragging them to the left or tapping them in the shipment list. Then click on the status under Apply to selected.For Opter Driver version 2.3.8 and earlierTap the menu (
) in the top right corner of the shipment page and select Select. Then select more shipments by dragging them to the left or tapping them in the shipment list. Then tap Change status and select the status for all the selected shipments.Note:If the Change status button is greyed out (i.e. cannot be pressed), it means that you cannot change the status of the mission without seeing all the information about the mission. This is a setting applied by your dispatcher. To change the status of an assignment, see Changing the status of an assignment in the details view above.