Explanation of symbols – map

On the Map menu tab in dispatch, select the information to be displayed on the symbols on the map. Depending on the information you choose to display, the symbols will look different and their colours will differ.

Note:

If you change the settings for what you want to display, the map will not update immediately. You have to click somewhere in dispatch to update the map.

Symbol	Explanation
	Address for assigned shipment (Show assigned shipments for selected resource).
	Address for shipments selected in dispatch (Show selected shipments). If you select both Show assigned shipments for selected resource and Show selected shipments, Show selected shipments is prioritised. The address icons for selected shipments will therefore be greyed out whether they are assigned or not.
	Address for shipments for which the estimated arrival time has passed (Show delays). If you select Show assigned shipments for selected resource, Show selected shipments and Show delays, Show delays is prioritised. The address icons for shipments that are delayed will therefore be orange, regardless of whether they are assigned or selected in dispatch.
	Pickup address (Show indicator for pickup/delivery).
	Delivery address (Show indicator for pickup/delivery).
	Route (Show lines). In the Route optimization window, the line is the same colour as the resource to which the shipments are assigned. If route optimisation has not been carried out on the resource, no lines are displayed.
–––––	Ferry line.
	The starting or ending point of the ferry line, i.e. port or terminal.
	Resource. The letters are the resource code. The line indicates the direction and speed at which the vehicle is moving. The longer the line, the higher the speed. The background colour indicates how many shipments have been assigned to the resource, whether the resource is logged in and whether the position has been updated. See the Resource icon section below for an explanation of the colours.

The address icon

You choose what information is displayed on the address icon via the options in the Shipments and Address pins groups on the Map menu tab.

Show indicator for pickup/delivery: Red circle = pickup address. Blue circle: delivery address.
Show route sequence: The number shows where the address is in the route sequence. An asterisk (*) is displayed if there are multiple pickups/deliveries at the same address. More information can be shown by hovering the mouse over the address icon, see below.
Show ETA: Estimated arrival time.
Show delays: If the estimated arrival time of the shipment has passed, the background is orange.
Show selected shipments: If the shipment is highlighted in dispatch, the background is grey.
Show assigned shipments for selected resource: If the shipment is assigned to a resource, the background is white.
Show addressinformation: The name of the sender or receiver.

Examples with multiple deliveries and multiple pickups at the same address

If there are multiple pickups/deliveries at the same address, an asterisk is shown. If there are both deliveries and pickups at the same address, they are separated by the symbol "|", the delivery and pickup with the lowest route sequence number is displayed in the box, and both a blue and a red circle are shown.

For example, if a box on the map says "2* | 4*", and a blue circle appears above the 2 and a red circle appears above the 4, it means that:

There is more than one delivery at the address and the first delivery has the route sequence number 2.
There is more than one pickup at the address and the first pickup has the route sequence number 4.

There could be two deliveries with route sequence numbers 2 and 3, and two pickups with route sequence numbers 4 and 5. More information can be shown by hovering the mouse over the address icon, see below.

Tip

More information can be shown by hovering the mouse over the address icon

Hovering the mouse over the address icon (A) to make the information box (B) appear.

The image above shows the following:

A: The address icon shows that the route sequence number is 20, and the blue circle shows that it is a delivery address.
B: The information box shows the following:
- Number of deliveries at this address: 1. (If the circle next to the address icon is red instead, Number of pickups will appear here).
- ETA: Estimated arrival time is 3.45 pm.
- Route sequence: The address has the route sequence number 20.
- Time window: From 6 pm to 10 pm.
- Address: The delivery address. (If the circle next to the address icon is red instead, the delivery address is shown here).

The image above shows the following:

C: The address icon shows that the route sequence number is 15, and the blue circle shows that it is a delivery address. The asterisk (*) shows that there is more than one delivery at the address and that the first delivery has the route sequence number 15.
D: The information box shows the following:
- Number of deliveries at this address: 4. (If the circle next to the address icon is red instead, Number of pickups will appear here).
- ETA: Estimated arrival time is 8.17 pm, plus one hour.
- Route sequence: 15-18. In other words, there are four deliveries at this address and they have the route sequence numbers 15, 16, 17 and 18.
- Time window: From 1.47 pm to 11.59 pm.
- Address: The delivery address. (If the circle next to the address icon is red instead, the delivery address is shown here).

The resource icon

The colour of the resource icon indicates how many shipments are assigned to the resource, whether the position has been updated and whether the resource is logged in.

Colour	Explanation
	Dark green: 0 shipments.
	Light green: 1-2 shipments.
	Yellow: 3-4 shipments.
	Red: 5-6 shipments.
	Salmon coloured: 7 shipments.
	Pink: 8 shipments.
	Light pink: 9 or more shipments.
	Grey: the position of the resource has not been updated for n minutes. Controlled by the Minutes until inactivation of driver field on the Common tab in dispatch.
	White: the resource is not logged in.

Pop-up descriptions

If you hover the cursor over a symbol on the map, more information about the address or resource is displayed.

Address:

Number of stops (pickups or deliveries) at the address.
Estimated arrival time according to route optimisation.
Which stop in the sequence it is (route sequence).
The time interval for the pickup or delivery according to information in order reception.
Address.

Resource:

Resource code and name.
Date and time of last position.
The speed at which the vehicle is moving.