Setting the language for Track & Trace

It can be set up so that the customer has access to Track & Trace in their own language. The language used in Track & Trace is selected in the following order of priority:

1. The language selected for the customer in the customer registry (Language for track and trace on the Internet tab ).

2. The language indicated in the Track & Trace link (For more information, see Notifications with links to Track & Trace).

3. The default language of the Opter system.

This means that if the customer registry has been set so that a customer will have Track & Trace in English, for example, Track & Trace will be displayed in English for that customer. If you do not configure any setting in the customer registry, nor specify a language in the Track & Trace link, Track & Trace is displayed in the system’s default language for that customer.

How to set up a language for a specific customer:

1. Click on Register > Customers.

2. Find the customer whose setting needs to be configured and go to the Internet tab.

3. Select the language for the customer from the Language for track and trace drop-down list.

4. Click on to save all changes.

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See also

• Customer web and Track & Trace

• Notifications with links to Track & Trace

See also