Sõnumid (window)

Seaded > Sõnumid

The Sõnumid window contains a number of predefined notifications and shipping documents. The notifications and shipping documents are then linked to reports, which are templates containing text and layout. The reports can retrieve order-specific information from the system, such as estimated delivery times from a route optimisation.

The notifications are grouped into notification groups that you select for your customers in the customer registry ( Detailid tab). We recommend that you have as few notification groups as possible, as this will be easier to maintain.

Üldine

Nimi: Name of the notification group.

The table contains a list of the notifications that can be sent from the system and the shipping documents that can be created. The notifications are linked to reports (templates) by selecting a report in the Aruanne column.

Column	Description
Sõnumi tüüp	The notifications and shipping documents that can be created in the system. The notifications and shipping documents sent/created for specific events. You determine the content of the notifications/shipping documents by editing the reports linked to them.
Aruanne	The report (template) to be used for the notification/shipping document. The types of reports that can be selected depend on whether the report is being linked to a notification or a shipping document. If you select [puudub] in this column, no notifications or shipping documents are created for the events that generate the notification/shipping document.
	Opens the report in the report editor where it can be edited. The icon is dimmed if no report has been selected for the notification/shipping document. If there is no report that you want to use, create a new one in Seaded > Aruanded. For more information, see Creating reports for notifications.

Notifications and shipping documents

The table below shows the default reports for the different notifications/shipping documents and the types of reports that can be selected for them. If you create a new report and want to be able to select it for a specific notification/shipping document, the new report must be of the type specified below.

The notifications are sent automatically to customers/receivers who have a notifications subscription for the different notifications (see Sending notifications automatically). You can also send notifications manually (see Sending notifications manually from order reception and Sending notifications manually from dispatch and order check).

Notification/shipping document	Description
Departure scan at last terminal (email) Departure scan at last terminal (SMS)	Notifies that the order has departed from the last terminal for delivery to the receiver. Default report: [puudub] Report type: Tekst or HTML You can start from the reports Notification delivery window, SMS (English)/
Teade (e-post) Märguanne (SMS)	Notifies that the order has a new status. Default report: Notification status, email (English)/Notification status, SMS (English) Report type: Tekst or HTML
Kontrollnimekirja teatis (e-post) Kontrollnimekirja teatis (SMS)	Notifies that a checklist on the order has been answered. Default report: [puudub] Report type: Tekst or HTML
Sõiduki liikumise teavitamine (e-post)	Provides notification that a vehicle has arrived at or departed from a terminal. This notification is always sent by email, first to the customer reference on the order and then to the customer. Default report: [puudub] Report type: Tekst or HTML
Teavituste terminal (e-post) Teavitusterminal (SMS)	Default report: Notification terminal, email (English)/Notification terminal, SMS (English) Report type: Tekst or HTML
Keeldu Interneti-tellimusest (e-post) Interneti-tellimuse keelamine (SMS)	Default report: Notification non-approved internet order, email (English)/[puudub] Report type: Tekst or HTML
Kahju (e-post) Kahju (SMS)	Provides notification that a deviation has been registered on the order. Default report: Notification damage, email (English)/Notification damage, SMS (English) Report type: Tekst or HTML
Igapäevane kinnitus (e-post)	Default report: Daily confirmation (English) Report type: Tavaline
Etikett	Default report: Package label (English) Report type: Tavaline + Etikett checkbox selected
Veokiri	Default report: CMR (German + English) Report type: Tavaline + Veokiri checkbox selected
Veokiri (internet)	Default report: CMR (German + English) Report type: Tavaline + Veokiri checkbox selected
Kontrollnimekiri Veokiri	Default report: [puudub] Report type: Tavaline + Veokiri checkbox selected
Veokirja reis	Default report: [puudub] Report type: Tavaline + Veokiri checkbox selected
Eelteavituse eeldatav aeg (e-post) Eelteavituse eeldatav aeg (SMS)	Default report: [puudub] Report type: Tekst or HTML
Eelteatise muutmise kuupäev (e-post) Eelteatise muutmise kuupäev (SMS)	Default report: [puudub] Report type: Tekst or HTML
Teavitamise eelteave (e-post) Eelteavitusteave (SMS)	Default report: Notification status, email (English)/[puudub] Report type: Tekst or HTML
Eelteate edastamise aken (e-post) Eelteatise edastamise aken (SMS)	Default report: [puudub] Report type: Tekst or HTML
First scan (email) First scan (SMS)	Provides notification that the order has been scanned for the first time, for example when it is picked up from the sender or at a terminal. Default report: [puudub] Report type: Tekst or HTML
First scan at last terminal (email) First scan at last terminal (SMS)	Provides notification that the order has arrived at the last terminal prior to delivery to the receiver. Default report: [puudub] Report type: Tekst or HTML
Interneti-tellimuse kinnitamine (e-post)	Default report: Notification approved internet order, email (English) Report type: Tekst or HTML
POD (e-post) POD (SMS)	Provides notification that a proof of delivery has been created on the order. Default report: Notification POD, email (English)/Notification POD, SMS (English) Report type: Tekst or HTML
Route optimised (email) Route optimised (SMS)	Provides notification that route optimisation has been carried out on the order, i.e. when there is a date and time interval within which the delivery will take place. Default report: [puudub] Report type: Tekst or HTML
Alltöövõtja teatis	Default report: Shipment to subcontractor, email (English) Report type: Tekst or HTML

Erandid

Use this tab to specify that a specific report should be used, instead of the one specified on the Üldine tab, if the order generating the notification or the shipping document has a specific service.

Function	Description
Filter	Filters the list to display the exceptions you have made for a particular service.
Lisage iga sõnumitüübi jaoks rida	Adds a row to the table for each notification and shipping document in the message group. If there are already rows for some notifications or freight documents, these are not overwritten, and duplicates are not added for those rows.
Teenuse tüüp	Select the service on which you want to use a different report.
Sõnumi tüüp	Select the notification or shipping document in the message group for which you want to make an exception.
Aruanne	Select which report to send instead. If you do not want to select an existing report, you can create a new one.

See also

• Notifications, overview

• How Opter chooses reports for notifications and shipping documents

• Aruanded (window)

• Teavitamise eelistused (window)

• Choosing a report for notifications to paying customers

• Choosing the report for notifications to receivers