Selecting fuel extra for a customer

Tips!

We recommend that you read Fuel extra (surcharge) before making a change to the fuel extra or starting to use fuel extra, so that you don’t miss anything important.

How to set a default fuel extra for a customer:

Click on Register > Customers > Pricing.
Find the customer whose setting needs to be configured in the search bar on the left and click on it.
Select the fuel extra that should be the default for the customer from the Fuel extra drop-down list.
To exempt the customer from having fuel extra applied, select the No fuel extra checkbox instead.
Click on to save all changes.

Exceptions can be made directly in an order by selecting the No fuel extra checkbox in order reception, or in the order check if that column is visible.

For instructions on how to set up which columns are visible in order check, see Columns in the order check.

Obs!

If you subsequently find out that you should have changed a fuel extra earlier, this can be done, but the prices of the orders that should have had the new fuel extra then have to be recalculated.

To change the fuel surcharge retrospectively, proceed as follows:

Enter the date on which the change in the fuel extra should have entered into force in the From column of the Economy > Invoices > Fuel extra window. For more information, seeCreating and editing fuel extra .
Recalculate the price of the orders that are to be affected. For more information, seeRecalculating (updating) prices.