Last updated: 2026-02-10

User accounts for the supplier web

You can create a common user account shared by all riders, or individual user accounts for each rider, if you want full control.

If there are certain users who have specific needs to be able to view and do certain things on the supplier web, it is sufficient to create individual user accounts for those users and associate specific internet order settings with those supplier references. The REST can share on a joint account.

If the user enters the wrong password five times when logging in to the web portal, they will have to wait 15 minutes before the next attempt.

Create a common user account for all rider users

If you want to have a common account that is shared by all users of the rider, enter the username and password on the Details tab of the rider register. There you also set the internet order setting that applies to all users.

Create user accounts for individual users

If some or all of your employees need personal user accounts, for example to be able to see and do different things on the supplier web, you can add them as supplier references (users) and create user accounts for them. You can then associate different internet order settings with the different supplier references, and set it so that, for example, one user can see supplier bills and prices, while another cannot.

Proceed as follows

  1. Click on Register > Suppliers.

  2. Search for the organisation where the person you want to give login details to works.

  3. Click on Supplier Reference in the menu. The Supplier reference window opens.

  4. Enter Name, Email and Password for the employee. The email address will be the person's username for logging in to the supplier web.

    If there are supplier references with the same username (email address) and password for different hauliers, they will be asked to choose which company they belong to when they log in to the supplier web. If the password is changed for one of them, it will be changed for all who have the same username.

    If you create a new supplier reference with the same username (email address) as an existing supplier reference, and do not set a password for the new supplier reference, the password for the existing supplier reference will be removed and that user will no longer be able to log in to the supplier web. The error message No user can be found appears on the supplier web login page.

  5. In the Internet order settings drop-down menu, select the internet order setting for the user. The internet order settings allow you to control the layout and functions of the supplier web, and you can create customised views for this particular user. For more information, see Internet order settings (window).

  6. In the Region drop-down menu, select the region to be preselected in the order form when the user creates an order on the supplier web. For more information, see Configuring the region for orders created on the supplier web.

  7. Select Internet user. It indicates that the user can log in to the supplier web.

  8. Select whether the user should be able to see supplier bills and prices on the supplier web. The function is a combination of settings in the supplier reference, the supplier and in the internet order settings.

    Desired function on the supplier web

    Setting

    View supplier bills

    Show prices

    1. Supplier reference:

      1. Bills

      2. Show prices

    2. The internet order settings:

      1. Show supplier bills (only supplier and subcontractor webs) (under The resource webs on the tab Menu alternatives and functions)

      2. Show prices (under Settings on the tab General)

    3. The carriers register (tab Details):

      1. Price information: A setting with at least Generated/Shipment highlighted. So something different from Default - Show no prices.

    • Only supplier bills in closed supplier bill periods are displayed.

    • When you activate the features in the internet order settings, they are activated for all riders with that internet order setting. Check if there are any users who should not be able to see supplier bills or prices and if so, deselect Bills and/or Show prices on those supplier references.

    View supplier bills

    Show prices

    Supplier reference:

    Bills

    Show prices

    Internet order settings (2a):

    Show supplier bills (only supplier and subcontractor webs) (under The resource webs on the tab Menu alternatives and functions).

    • Only supplier bills in closed supplier bill periods are displayed.

    • When you activate the feature in the internet order settings, it is enabled for all riders with that internet order setting. Check if there are any users who should not be able to see supplier bills and if so, deselect Bills on those supplier references.

    View supplier bills

    Show prices

    Supplier reference:

    Bills

    Show prices

    Internet order settings (2b):

    Show prices (under Settings on the tab General)

    The carriers register (tab Details):

    Price information (3a): A setting with at least Generated/Shipment highlighted. So something different from Default - Show no prices.

    When you activate the feature in the internet order settings, it is enabled for all riders with that internet order setting. Check if there are any users who should not be able to see prices and if so, deselect Show prices on those supplier references.

    View supplier bills

    Show prices

    Supplier reference:

    Bills

    Show prices

    If you don't want to show supplier bills or prices to any users at all, you can disable those features completely in the internet order settings.

See also