Last updated: 29.05.2023

Applies from: 2023.04.00 and later

User accounts

Everyone who uses Opter has to have login credentials for the part of the system they use. The first user account for Opter is created during the installation. More users can then be added for Opter, the mobile apps and the web portals.

Login credentials for Opter

Dispatchers and other administrators who use the Opter client must have a personal user account with login credentials, or log in with an Azure Active Directory account.

System accounts

There are a number of system accounts, and corresponding system employees (because user accounts must be linked to an employee), which are created automatically when Opter is installed. These are used to manage data from the apps and the webs, because those who use the apps and the webs do not have personal user accounts for Opter. The system accounts are created during installation.

Login credentials for Opter Driver and Opter Terminal

The login credentials for the mobile apps are handled differently depending on how users should log in.

Login credentials for the customer web and the resource webs

The login credentials for the customer web are defined in the customer registry. The login credentials for the vehicle, driver and terminal webs are the same as for Opter Driver and Opter Terminal (if you have chosen to log in as a terminal).

No login credentials are required for Track & Trace. There you search on a package ID, freight bill number or order number, but otherwise it is open to everyone.