How Opter prioritises routes

You can configure Opter to prioritise routes based on points (cost) or earliest arrival time. Here's how to do it:

1. Click Settings > Offices and go to the tab Dispatching.

2. Select the order of priority from the drop-down list Cost calculation below Auto dispatch:

   • Arrival time then cost: Opter generally chooses the route with the earliest arrival time.

   • Cost then arrival time: Opter primarily selects the route with the lowest score.

Further information on how Opter scores shipments can be found in Split the revenue between the shipments on an order.

How Opter prioritises different legs on the same route

Areas

The areas along the routes may vary in terms of their specific characteristics. Opter selects the row containing the most detailed address information and matches it to the address on the order:

1. Both street and postcode.

2. Full postcode.

3. A range of postcodes.

4. The first few digits of a postcode, followed by an asterisk instead of the last digit.

5. Start with the first few digits of a postcode, then use an asterisk instead of the last few digits, and so on.

Areas and times

The rows may also contain times in columns Time - Earliest and Time - Latest. Opter will then select, as a priority, the row that is most detailed and matches the order.

1. Both postcode areas and times.

2. Postcode area only.

Days and times

If we have a postcode area with different days and times, for example postcode 3413*, which is served on Wednesdays from 17:00 to 19:00 and Thursdays from 13:00 to 15:00, Opter will follow the setting in drop-down menu Cost calculation in the office settings, i.e. whichever route gives the earliest arrival time or the lowest score.

See also

• Split the revenue between the shipments on an order

• Routes and Auto dispatch, overview

• Auto dispatch