Last updated: 01.08.2024
Valid from: 2022.03.00 and later
Registering deviations in order reception
The deviations registered in the apps are displayed in order reception, but it is also possible to register a deviation directly in order reception.
Registered deviations
The deviation on the order is shown in the Deviations section in order reception. A deviation can be registered on one or more packages. To see which package(s) a deviation is registered for, first select the deviation’s row in the list on the left, and then click on the Packages tab on the right. The checkbox is marked for the packages with which the deviation is registered.
Change a registered deviation
In the Deviations section, a registered deviation can be changed. To make changes to a registered deviation, first select that row in the list on the left, then make changes in the tabs on the right, and then press 
at the far left of the row to save. For more information, see Deviations, order reception.
Register a new deviation
In the Deviations section, it is possible to register new deviations on the order, but in most cases the registration is done in Opter Driver or Opter Terminal.
To register a new deviation in order reception, proceed as follows:
Click on the New button. A new row is added for the deviation.
Click on the General tab. Select Deviation type, then select Deviation event and Deviation reason if needed. If needed, fill in the fields below. For more information, see Deviations, order reception and Deviations.
Fill in the information that may be required on the Consequences tab on the right. For more information, see Deviations, order reception.
Click on the Packages tab and mark the boxes for the packages for which the deviation should be registered.
Upon completion, click on
on the far left of the row to save.
