Last updated: 27.10.2023

Kliendi viide (window)

Register > Kliendid > search for a customer > KlientKliendiviide

The customer reference is the person placing the order at the customer. In this window, user accounts are created for the customer’s ordering parties. For more information, see User accounts for the customer web.

What the ordering party can see and do on the customer web is generally controlled by the internet order setting, but this window makes it possible to define exceptions to those settings for individual ordering parties.

Üldine

Function Description
Nimi

Name of the ordering party.

Telefon

Ordering party’s telephone number.

Mobiiltelefon

Ordering party’s mobile number.

E-post

Ordering party’s email address. It also serves as a user ID when logging into the customer web.

Parool

Password for the customer web. The field is read-only. To change the password for the ordering party, enter the new password in Enter new password below.

Enter new password

Here the ordering party’s password can be changed by entering a new one. The password is not saved in this field but in the Parool field above. The new password must consist of at least eight characters, including at least one number and at least one special character.

Sõnumid

The set of notifications that the ordering party receives when various events occur for an order.

Interneti kasutaja

: The ordering party can log into the customer web.

: The ordering party cannot log into the customer web.

Internet

The menu items displayed on the customer web and the ordering party's access rights are primarily determined by the internet order settings for the ordering party, but here it is possible to make exceptions to those settings for individual ordering parties. The internet order setting for the customer reference can be entered on this tab. If it is [Vaikimisi] here, it first falls back onto the customer registry (Internet tab) and then the office settings (Internet tab).

Juurdepääs

These settings control what the ordering party can see and do on the customer web. For the customer reference to be able to do any of the following, the option must be marked both here and in the internet order setting.

Function Description
Näita hindu

: The order's total price, VAT, pricing weight and distance are displayed at the top of the order page on the customer web.

: The price of the order is not displayed on the customer web.

Loo tellimus (1)

: The Tellimus option is displayed in the menu on the customer web. The user can create new orders.

: The Tellimus option is not shown in the menu on the customer web, which means that the user cannot place new orders on the customer web.

Multitellimus (2)

: The Multitellimus option is displayed in the menu on the customer web. The user can create orders from one sender to multiple receivers. For more information, see Activating multi-orders on the customer web.

: The Multitellimus option is not displayed in the menu on the customer web.

Muuda tellimusi

: Users can make changes to existing orders. If an order has a status in which it is possible to change the order, the Redigeeri button is displayed at the bottom of the detail view.

: Users cannot make changes to existing orders.

Otsing (3)

: The Otsi saadetist option is displayed in the menu on the customer web. Users can search for orders. If Only show reference’s own orders is selected (see below), only the ordering party's own orders are shown in the search results.

: The Otsi saadetist option is not displayed in the menu on the customer web.

Aadressid (4)

: The Aadressid option is displayed in the menu on the customer web. The user can add new and modify existing addresses.

: The Aadressid option is not displayed in the menu on the customer web.

Arved (5)

: The Arved option is displayed in the menu on the customer web. The user can see a list of invoices in closed invoice periods on the customer web. Click on an invoice in the list to download a PDF file of it.

: The Arved option is not displayed in the menu on the customer web.

POD (6)

: The POD option is displayed in the menu on the customer web. Users can look up orders with proof of delivery (POD) and amend the proofs of delivery. If Only show reference’s own orders is selected (see below), only the ordering party's own orders are shown in the search results.

In addition, the POD-teave section is displayed in the detail view if the order has a proof of delivery.

: The POD option is not displayed in the menu on the customer web. The POD-teave section is not displayed in the detail view, even if the order has a proof of delivery.

Kaart (7)

: The Kaart option is displayed in the menu on the customer web. Users can see the location of vehicles on the map.

If Only show reference’s own orders is selected (see below), only the vehicles carrying the ordering party's own orders are shown on the map.

: The Kaart option is not displayed in the menu on the customer web.

Seaded (8) : The Seaded option is displayed in the menu on the customer web. The user can specify the default settings for an order and change their own password for the customer web.

: The Seaded option is not displayed in the menu on the customer web.

As a system administrator, it is always possible to change the password for customer references. See Enter new password on the Üldine tab above.

Kasutajad (9)

: The Kasutajad option is displayed in the menu on the customer web. Users can add, delete and edit the customer's user accounts for the customer web.

If the user clicks on Kasutajad in the menu, a list of all the customer's user accounts is displayed, where it is possible define access rights and account information for other users.

: The Kasutajad option is not displayed in the menu on the customer web.

Saabuvad/väljuvad tellimused (maksja on teine ??klient) (10)

: The Saabumine/Lahkumine option is displayed in the menu on the customer web. It is a list of all orders for which the customer does not pay but is the receiver or sender. The orders paid for by the customer are displayed on the main page.

If Only show reference’s own orders is selected (see below), only the ordering party's own orders are shown in the list.

: The Saabumine/Lahkumine option is not displayed in the menu on the customer web.

Hinna arvutamine (11)

: The Hind option is displayed in the menu on the customer web. The users can calculate total price, VAT, pricing weight and distance for an order without starting an ordering process.

If the price is acceptable and the user wishes to place the order, the data entered by the user in the price calculation is included in the order form.

: The Hind option is not displayed in the menu on the customer web.

Only show reference’s own orders

: Only the ordering party's own orders are displayed on the following pages of the customer web:

  • main page

  • Otsige veokirja (POD)

  • Otsi saadetist

  • Saabuvad/lahkuvad tellimused

  • Kaart

: All the customer orders are displayed on the customer web, including those placed by other ordering parties.

See also