Preventing a proof of delivery type from being used for shipments other than the last one on the order

The Delivered proof of delivery is sometimes entered on shipments other than the last one by the driver or via EDI, for example if the remaining shipments on the order are being carried out by another supplier. This can result, for example, in notifications being sent to the final receiver, stating that the goods have been delivered, even when that is not the case.

A proof of delivery type can be set so that it may only be used for the last shipment on an order. If it is used on a shipment other than the last one, the proof of delivery type is automatically changed to the type you set here. This can be done as follows:

Click on Settings > Proof of Delivery (POD) > Proof of delivery types.
In the list on the left, select the proof of delivery type or sub-proof of delivery type that can only be used on the last shipment on the order.
- If the setting is configured for a parent proof of delivery type, this setting also applies to all sub-proof of delivery types under that proof of delivery type.
- If a different setting is selected for the sub-proof of delivery type than for the parent proof of delivery type, the setting for the sub-proof of delivery type is used first and the setting for the parent proof of delivery type comes after that in terms of precedence.
Select the type to be used for the shipment instead in the POD type (if not last shipment) drop-down list.

Tips!

It can also be configured so that only the resource that has been assigned the shipment can do a delivery scan for it in Opter Driver. For more information, see Blocking delivery scanning if the shipment is not assigned to the resource.