Last updated: 18 February 2026

Correcting invoices

In this article

You can correct both entire invoices and parts of invoices, for example certain orders, and even parts of an order on one invoice. If the invoice period has not been closed, an incorrect invoice does not need to be corrected, it can just be deleted from the period.

Correcting an invoice in full

An invoice can contain several orders. If the entire invoice is corrected, all the orders it contains will be corrected. Proceed as follows:

  1. Click on Majandus > Arved > Arved.

  2. Select the invoice period in which the invoice to be corrected is located.

  3. Find the invoice in the list at the bottom of the window. Right-click on it and select Korrigeeri arvet. The Korrigeeri arve window opens.

    If the invoice period is still open, the invoice does not need to be corrected, but can just be deleted by right-clicking and selecting Kustuta.

  4. Configure the settings that are to apply to the correction on the Üldine tab and click on OK.

  5. A new invoice period of the Parandusarve type has now been created in the top list in the Arvedwindow.

  6. Right-click on the correction invoice period containing the correction invoice that has just been created and select Sulge.

Correcting certain orders on an invoice

It is possible to correct certain orders on an invoice, for example if they have been invoiced to the wrong customer.

  1. Click on Majandus > Arved > Arved.

  2. Select the invoice period in which the invoice to be corrected is located.

  3. Find the invoice in the list at the bottom of the window. Right-click on it and select Korrigeeri arvet. The Korrigeeri arve window opens.

  4. Go to the tab Spetsiifilised tellimused and select the orders to be corrected on the invoice.

  5. Go to the Üldine tab and configure the settings that are to apply to the correction.

    A copy of the order can be created if it is to be invoiced to another customer. Select Loo koopiad and enter the customer code that should appear on the new order (or click on Klient to find the customer). The new order will have the same order date as the original order and can be invoiced as usual.

  6. Click on OK. A new invoice period of the Parandusarve type has now been created in the top list in the Arvedwindow.

  7. Right-click on the correction invoice period containing the correction invoice that has just been created and select Sulge.

Correcting part of an order on an invoice

It is possible to correct part of an order, for example if a price item was the wrong one. Proceed as follows:

  1. Open the order you want to credit in Order reception and go to Parandused. If you cannot find the group, do the following.Closed

    1. Click on Otseteed > Tellimuse seaded and go to the Vahekaardi seaded tab.

    2. Make sure the current configuration is selected in the list on the left if you have more than one.

    3. If the section you are looking for is already somewhere in order reception, the tabs can be expanded one by one until you find the section. Then you can see the tab on which it is located and where on that tab it is located.

      If the section is located under Välistatud, it is not displayed in order reception. In that case, drag it to the tree structure where it should be located.

    4. Click on Salvesta to save all changes. Then close the window.

    For more information, see Organising the groups in Order reception.

  2. Click on Uus and write a short description of the correction, for example “Incorrect distance billed”, in the Kirjeldus field on the Kliendiga seotud tab.

  3. Optionally, a type can be selected for the correction. This can be useful in statistics, if there are a lot of corrections.

  4. Select Karistada ressurssi to deduct the corresponding amount from the credit for the order. Information about the resource can be viewed on the Ressursiga seotud tab.

  5. Enter either a percentage or an exact amount that is to be corrected.

  6. Click on Nõustu and save the order.

  7. Click on Majandus > Arved > Arved.

  8. Click on Fail > Parandusarve.

  9. Configure the settings that are to apply to the correction and click on Loo.

  10. Right-click on the correction invoice period and select Sulge to account code, export and send the correction invoice.

See also