Consignor/Consignee (order reception)

Last updated: 15 September 2026

Order > Order reception

Applies from Opter version 2026.06.00.

In groups Consignor and Consignee, you must enter the name (company or individual) and address of the seller and the buyer of the goods being transported. Groups Consignor and Consignee are used in conjunction with group Customs information to collate the customs information for the order. Further information on how to handle customs information can be found in Customs information. The fields in group Customs information are described in Customs information (order reception).

The image shows what the groups Consignor and Consignee might look like.

The fields in groups Consignor and Consignee are used solely to store customs information; in other words, these fields do not control prices, distances, zones, routes or route optimisation (unlike the fields in groups Sender and Receiver).

The fields to be displayed can be set by clicking on Settings > Address settings. The fields that are mandatory to complete when registering an order (yellow fields) can also be configured. You can configure the fields for Consignor and Consignee independently of one another. For more information, see Address settings (window).

If the groups Consignor and Consignee are not displayed, or if you would like them to appear in a different place in the order reception area, you can configure this. For more information, see Organising the groups in Order reception.

Function

Description

Customer code

/Customer number

If the seller or buyer is listed in the Opter customer database, you can enter the customer code or sales ledger number and the address will be filled in automatically.

 

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Shows how accurately the address's location has been determined.

Further information on accuracy can be found in Addresses and address positions.

Name

This could be either a company name or a private individual.

The field is called Address Line 1 in the Address settings window.

c/o

Can be used for a department within a company, the company name, c/o, or something else.

The field is called Company in the Address settings window.

Street/No.

The street address. The fields are called Street and Street number in the Address settings window.

Address row 2

Address row 3

Can be used, for example, for flat numbers or c/o names.

Postcode/State/City

The fields are called Postcode, State and City in the window Address settings.

Country

The seller’s/buyer’s country.

Code

Door code. The field is called Entry code in the Address settings window.

Phone

Telephone number. The field is called Telephone in the Address settings window.

Email

Email address.

Information

Free-text field for additional information. The field is called Info in the Address settings window.

Hub

Geo zone

Price zone

Service time

Additional

Time/Date

These fields are not intended for use with groups Consignor and Consignee, but you can use them if you wish to store information. The information in the fields can also be imported or exported via EDI.

(All the fields in groups Consignor and Consignee are used solely to store information; that is, the fields do not control prices, distances, zones, routes or route optimisation, unlike the fields in groups Sender and Receiver.)

See also