Getting started with Opter Driver

Opter Driver is the app used by drivers to manage their shipments whilst they are carrying them out. Using the app, you as a driver can share important information with traffic controllers without having to make a phone call or send a text message. The app sends information to dispatch when you change the status of a shipment and when you take a break. You can send messages to dispatch and be sure that they will be received, even if the traffic controller who was on duty this morning has finished their shift and someone else has taken over. If you encounter any problems whilst using the app, please contact your company’s designated contact person.

What is displayed in the app, how it is displayed and which functions are available, can be configured to a certain extent in Opter. If you are a system administrator, see “For system administrators” for more information.

If you’re a driver and have just started using Opter Driver, you can start by reading Pages, tabs and menus in Opter Driver under “For drivers”.

Install the Opter driver for iOS

Opter Driver requires iOS version 15.0 or later. To see which iOS version your phone is running, tap Settings > General > About.

How to install the app:

1. Open App Store on your iPhone or iPad.

2. Search for “Opter Driver” and install the app with that name.

Install Opter Driver Labs for Android

The new Opter Driver Labs app for Android has the same underlying technology as Opter Driver for iOS, and all the features found in, for example, version 2.4.20 of Opter Driver for iOS are also found in version 2.4.20 of Opter Driver Labs for Android.

Opter Driver Labs for Android is in beta, which means it is still under development. The app may lack certain special features.

Opter Driver Labs requires Android 7.1 or later. You can check which version of Android your mobile phone is running by tapping Settings > About phone > Android version (or Software information).

If you want to start using Opter Driver Labs for Android, follow these steps:

1. Open the Play Store on your mobile phone, search for "Opter Driver Labs" and install the app with that name.

2. Then follow the instructions below.

Set up the app

Follow these steps to connect the app to your Opter system:

1. Open the Opter Driver app on your mobile (by tapping the app icon).

   

2. Press Settings (1).

   

3. Connect the app to your Opter system by doing one of the following:

   • In the Server address or Cloud ID (2) field, enter your cloud ID (cloud name). In other words, your company name as it appears in Opter, for example, “the courier company”. There must be no spaces in the name.

   • Tap QR (3) and scan the Opter Driver QR code that you, as a driver, have received from the system administrator. (The QR code can be found under QR codes and links for our apps on the left-hand side of the main menu in Opter).

   • In the Server address or Cloud ID (2) field, enter the server address that you, as a driver, have been given by the system administrator, for example “https://budfirman.opter.cloud:xyz/mobile”.

   

4. If you want the app to remember your password, tick the box Save password.

   (Your username is always saved.)

5. Tap Close. Your changes have been saved.

6. You can now log in by entering Username and Password, and pressing Log in.

   If the system administrator has configured the system so that you can or must add a vehicle or a driver, select the vehicle or driver from the list that appears.

   You can now view your current shipments. For more information, see Pages, tabs and menus in Opter Driver.

Log in

You can log in to Opter Driver as a driver or a vehicle, depending on the settings the system administrator has configured in Opter. If you log in as a driver, you may be given the option to add a vehicle, or you may be required to do so. If you log in as a vehicle, you may be able to, or may be required to, add a driver. Further information on settings that the system administrator can configure can be found in Install the Opter driver.

You can obtain your login details from the system administrator or the traffic controller. If you want to change your login details, log out and then log in again using the new details.

Once the app has been installed and connected to your Opter system following the steps above, log in as follows:

1. Open the Opter Driver app on your mobile (by tapping the app icon).

2. Enter Username (1) and Password (2), unless you have already chosen to let the app remember you.

   

   Your username is always saved. If you want the app to remember your password as well, tap Settings and select Save password. Then press Close.

3. Tap Log in.

   If the system administrator has configured the system so that you can or must add a vehicle or a driver, select the vehicle or driver from the list that appears.

   

   You can now view your current shipments. For more information, see Pages, tabs and menus in Opter Driver.

   Your status (i.e. logged in) is displayed in dispatch.

Log out

To log out of Opter Driver, follow these steps:

• If you are in the task list, tap the menu () in the top right-hand corner and select Log out.

• If you’re somewhere else in the app, such as in the chat or on the map page, do the following:

  1. Tap Shipments at the bottom of the app.

     

  2. Tap the menu () in the top right-hand corner and select Log out.

Your status (i.e. logged out) is displayed in dispatch.

See also

• Settings in Opter Driver

• Pages, tabs and menus in Opter Driver

• Install the Opter driver