Last updated: 2025-02-11

QR codes for changing the status of waybills

In this article

You can insert a QR code on the waybill that opens a web page where you can change the status.

There are two different QR codes, one that is preset to change the status to Picked up and one that is preset to change the status to Delivered. Both QR codes lead to the same web page, and you can choose which status to set, so you only need to put one of them on the waybill if you can't fit both. When the status changes to Delivered, a POD is created on the order.

You must have set a base address on the Internet tab in the office settings for the website to work.

Insert the QR code in the report

The easiest way to do this is to preview the existing waybill in order reception and modify the report from there. If you do not want to experiment in the existing waybill, you can make a copy of it in (Settings > Reports) and then preview and modify the copy in the order reception.

In this example, we have added a block with both QR codes with the different default statuses, Picked up/Delivered.

  • Row 1: The position of the block itself is controlled by the x and y parameters.

  • Rows 3 and 5: Optional text, "Change status to Loaded" and "Change status to Unloaded". The position within the block is controlled by the x and y parameters.

  • Lines 4 and 6: STS_Id=3 indicates that the default status of the web page being accessed is Picked up, and STS_Id=4 that it is Delivered.

Exempel
      <block x="10" y="180">
      
          <item name="Ändra status till Lastad" x="30"/>
          <barcode internetdirectoryuri="/" x="22" y="3" name="'DEL_Id=',DEL_Id,';STS_Id=3'" symbology="qr" height="45" width="45" />
          <item name="Ändra status till Lossad" x="100"/>
          <barcode internetdirectoryuri="/" x="92" y="3" name="'DEL_Id=',DEL_Id,';STS_Id=4'" symbology="qr" height="45" width="45" />     
      
      </block>

Check that it works by previewing the waybill on an existing order and scanning the QR codes. The order must be allocated to a resource.

Setting up the website

You can set which fields on the POD must be filled in on the webpage. You do this on the POD type that you have as your default POD.

The POD applied to the order when the status is changed to Delivered is the one marked by default in the window Proof of delivery types. No account is taken of sub-POD types.

For the function to work as intended, you must have Delivered as your default POD. For example, if you have Nobody home as the default POD, the status of the order will be Failed delivery, but the web page will say that the status has been set to Delivered.

Go to Settings > Proof of Delivery (POD) > Proof of delivery types and select Delivered in the list on the left. The following three settings have an impact on what is displayed on the web page:

  1. Require name: Shows/hides the name field.

  2. Require signature: Show/hide the signature field. The signature is saved as an attachment to the order.

  3. Require image: Show/hide Select file. The image is saved as an attachment to the order. You can only upload one image. If you upload another one, the first one will be removed. It is not possible to upload files other than images.

  4. The status and address drop-down lists are always displayed.

Scan the QR code

When the user scans the QR code, the web page opens on the device with the status and address pre-filled. To change the status of the mission, you can usually just click on Ok. If you change the status in the drop-down list, the address will also change.

  • Picked up = the sender's address is displayed.

  • Delivered = the recipient address is displayed.

When the user changes status to Delivered, a POD is created on the order. Any signature and image will be saved as attachments on the order.

The status change is displayed in the order log in the order reception with the user Internet.

See also